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Days Inn ALB

Hours of Operation: Open 24 hours a day.
Shuttle Info: 4am-12am on Demand
Parking Lot Type: Uncovered
Parking Service: Self
4.32 out of 5 stars   (based on 106 reviews)
(review this lot)

Located 1 mi. from the Albany Airport

Days Inn (FORMERLY COMFORT INN) is the closest hotel to the Albany Airport. Free airport shuttle runs from 4am till midnight on demand. You must book your parking reservation online and show up with your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Days Inn ALB Reviews
   Paul, R   posted on 5/26/2014

I called while driving to the Days Inn and they gave me exactly the opposite directions. I told them EXACTLY where I was (real close), describing the restaurants I was looking at - they claimed to know exactly where I was. After mistake #1 I called back and received the opposite directions again. Then I called again, now lost, and was given exactly the opposite directions by someone else - a right instead of a left. Now frantic (late) - I was rushing & got a ticket. Are they dyslectic?

   Dale, E   posted on 4/1/2014

enjoy using your service.

   mark, k   posted on 3/14/2014

very good service. Was picked up within 15 minutes of arrival call. Shuttle dropped us off at our car. Thank you very much

   James, C   posted on 3/12/2014

Went we arrived, the transportation to the airport was a "cab". We were going skiing with skies and a lot of equipment. Athough the driver tried very hard to accomodate us, it was extremely difficult and time consuming. When we returned it was better. However, the van was parked away from the luggage area and with freezing rain it was difficult to get our luggage to the van. Also, there were no markings on the van to tell us it was the correct van.

   Stephen, F   posted on 3/10/2014

Outstanding service from start to end and will use this service again. Drivers very friendly as well as desk clerks. Will use this service every time I fly from Albany as long as it's available.

   anthony, c   posted on 3/6/2014

   Howard, W   posted on 3/6/2014

Driver was waiting for me when I arrived and was very courteous. The vehicle was a bit run down, but it got me to the airport, so I didn't really care. Upon my return, the vehicle was in for repairs, so I had to take a cab to the parking, but was reimbursed for the cab fare. It resulted only in a slight delay, so overall, I was happy with the service.

   Joan, D   posted on 3/4/2014

Shuttle was not in service upon arriving back @ Albany airport. I was instructed to take a taxi, which turned out fine, but a bit unsettling .

   Wendy, P   posted on 3/3/2014

Parking lot snowy (of course it IS winter!). The "shuttle" car was smashed in one one side - we couldn't even open the door on that side. But the driver was pleasant.

   Linda, D   posted on 2/27/2014

Not only was the parking lot a mess and not cleared from the snow we had a week before, but the wreak that took us to the airport --probably would never pass inspection. I will never use your service again unless you get a safe, decent van to transport people to and from the airport. Believe it or not as bad as the SUV was when we left, it was worse last night when we returned. Call me and either my husband or I will explain: 518-355-2193. The only reason I gave a 2 rating, w/your employees.

   Darci, H   posted on 2/26/2014

Very good deal to keep car here! People were prompt and courteous. Parking lot wasn't shoveled well however, & shuttle sounded a little unsafe like door couldn't shut completely.. the shuttle had recently been in an accident. Overall would definitely use service again!

   Michael, C   posted on 2/24/2014

   Daniel, D   posted on 2/24/2014

Excellent experience

   Barb, S   posted on 2/23/2014

My car was plowed in and took the shuttle guy one hour to shovel me out at 1 am in the morning. Not happy about being plowed in. Will not use your service again

   Leslie, W   posted on 2/22/2014

The shuttle cars were not road worthy. They appeared to be personal vehicles, with damage on one door so bad it could not be opened. we had to enter the back seat on the drivers side. While the drivers were courteous, one could not speak English well. The lot was not organized. We will not be back.

   bob, k   posted on 2/21/2014

car was safe. Great summer time parking. Not winter while gone for 2 weeks got 2ft of snow I called told them I would be home at 11pm. Was told car would be cleaned off. NOPE. Took me 2 hours to get out. Days inn offered me a cheap broken shovle to use. NO HELP at all.

   Corey, C   posted on 2/19/2014

I have used this service many times and am always happy with the shuttle service and employees I interact with. However, there was a big storm while I was away and I had to dig my car out of about a foot of snow when I returned. Because I had traveled West I didn't have the proper materials. I recommend using this service when the weather is nice, but pay the extra for covered parking or a more legitimate park and fly service during the winter.

   kurt, m   posted on 2/16/2014

The Pathfinder seemed to be on it's last leg but it got us there and back. The gentleman that brought us back to the lot after our vacation went way out of his way to dig our car out of 18 inches of snow.

   Bryon, M   posted on 2/16/2014

The parking overall was fine. Took a little bit to get the shuttle back. No marked vehicle which was a bit weird, but overall it was good. We were snowed and plowed with a lot of snow and the shuttle driver was awesome to get a shovel and help us get out.

   robert, t   posted on 2/13/2014

We had no problem finding the parking area, and the shuttle was delayed due to an airport run, but arrived soon. Our vehicle was ok, but it took awhile to clean, and the lot, although driving lanes were cleared, we had to drive through heavy snow to get out. Glad I was driving the truck. Over all I give the service a good to excellent rating. R. Ticen

   Colleen, M   posted on 2/13/2014

Please check your records. I called last night to cancel within 24 hours. My husband then went on your website to cancel and you charged me for the day vs giving me a refund as flight was cancelled and nothing was available for days so they refunded me my ticket. I need a refund. I did not use your parking. Thank you very much. My cell number is 845 389 1375 if you need to reach me. Thank you for taking care of this. If I get my refund I will be happy to use you again. Have parked there before.

   Wendy, D   posted on 2/11/2014

The car needs to be marked. I had no idea it was waiting for me today. Also the broken window makes the van look like a clunker. Both drivers were very pleasant the parking lot needs de-icing.

   JoAnn, K   posted on 2/10/2014

I love using this service but there is one major drawback and that is pickup at the end of our trip. there is always an issue. This time, the van came and picked up us right in front of the baggage claim which would have been great had we known that. Everytime before they picked us up across the street. So we waited 15 min in very cold weather. Also, the van is unmarked, not designated as the Day Inn van. I will probably try one more time and if this doesn't improve, will have to go elsewhe

   Martin, M   posted on 2/2/2014

Close to the airport with fast and friendly shuttle service.

   Roger, A   posted on 1/31/2014

Service and price were excellent

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