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Best Western Plus AUS

Hours of Operation: Open 24 hrs
Shuttle Info: 7am-11pm every hour
Parking Lot Type: Uncovered
Parking Service: Self
4.41 out of 5 stars   (based on 374 reviews)
(review this lot)

Located 1.5 mi. from the Austin Airport

Conveniently located near the intersection of Highway 71 and Highway 183 just 5 minutes from the Austin Airport. Our shuttle hours of operation are from 7:00AM-11:00PM every hour on the hour. Reservations must be made online in advance. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Best Western Plus AUS Reviews
   Jerry , H   posted on 10/18/2016

I really like your service and the hotels I have used have all been prompt and courteous.

   Daniel, A   posted on 10/5/2016

Yet another flawless experience. No complaints.

   B., C   posted on 9/28/2016

This location does not have shuttle service prior to 7 a.m. I had an earlier flight and had to take a taxi from the hotel parking lot to the airport which cost $12 plus tip, in addition to the parking fee. I will park at the airport the next time I have an early flight.

   Timothy, L   posted on 9/27/2016

Friendly shuttle staff and driver.

   varsha, k   posted on 9/26/2016

I didn't have issues with the hotel or parking lot, but when I made the reservation, I indicated that I needed to park from 4am on and booked an option that was provided to me. When we reached the hotel, the shuttles weren't working that early in the morning so we had to take a taxi to the airport. Would have been nice to only receive parking options that provide shuttle service based on the time i inputted.

   Charli, B   posted on 9/26/2016

Reservation was easy to make. Best Western was slightly hard to find, but upon calling, was able to get directions. Everyone at hotel was very nice and personable. Will park here again and let everyone know about it. Great price.

   Ingrid, F   posted on 9/26/2016

Wonderful service will use you again

   Carolyn, M   posted on 9/24/2016

Hotel is hidden by tall brush so I had to drive around a little to find it but I know where it is now! They were very nice!!!

   John, A   posted on 9/21/2016

   Anne, Y   posted on 9/21/2016


   Cornelia, D   posted on 9/20/2016

I was told upon p/u that shuttle would run every hour in the hour. But that was not the case. I had to call hotel to find out when the shuttle would be here and they then send the driver my way. So I had to wait an additional 15 minutes, which I was not happy about.

   Vee, L   posted on 9/17/2016

   Mike, L   posted on 9/15/2016

   Jennifer, W   posted on 9/12/2016

I continue to use the same hotel to drop off my car. I love the service, convenience and the drivers. Will you ever get a frequent parker program?

   Billie, C   posted on 9/1/2016

I use their service for business and leisure travel. The prompt shuttle service never leaves me waiting long. Drivers are very friendly and courteous.

   Theron, S   posted on 9/1/2016

Upon return driver went above and beyond to see that I could catch the very full shuttle rather than making me wait for the next shuttle. Very much appreciated. Would have appreciated being dropped off by my vehicle so driver could have helped with luggage. I am older and those big bags are a challenge anymore. Without doubt, I will use this service the next time I fly.

   Dan, M   posted on 9/1/2016

Shuttle drivers were AWESOME!

   Teresa, E   posted on 8/30/2016

   E, C   posted on 8/29/2016

The attendant at the hotel counter was prompt in getting the paperwork ready. The shuttle was available at the time we arrived, and it left on the hour, as described in your website. The driver of the shuttle was extremely nice and professional. She gave us detailed instructions for when we came back. We were lucky to have her for our return too.

   Cheryl , F   posted on 8/28/2016

Good bargain priced parking.

   Deborah, C   posted on 8/27/2016

   Steven, R   posted on 8/27/2016

The service is always excellent and staff friendly and helpful. There is no reason to pay higher airport parking prices with multiple drop offs.

   Cloyd, P   posted on 8/26/2016

We had excellent service on departure. Our return was less than stellar. We called at 4:35 when the carousel was moving & said we needed a 5:00 on the hour pickup. The staff member told us to get our luggage and come upstairs to be picked up. She did not tell us to call back when we came upstairs. We were there at 4:50 & waited & 5:00 passed. We called and were told we had to call after we got our luggage. So, we had to wait an additional 20 minutes. The driver was empathetic & very nice.

   Paul, D   posted on 8/26/2016

Shuttle service needs improvement. Arrived and waited 45 minutes after talking to someone for a pick up.

   christeen, a   posted on 8/24/2016

Excellent value! Will use this service again when i travel out of AUS.

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