posted on 3/19/2017
Driver from parking lot to airport was fantastic. However, the airport pickup driver from airport to lot was not. She was on cell phone w personal call (didn't appear to be an emergency) and did not communicate w us very well at all. Did deliver us safely.
posted on 3/19/2017
It was really easy - the hotel was on the way to the airport.
posted on 3/18/2017
Shuttle driver Cliff was exceptional on both ends of our trip.
posted on 3/7/2017
I have used this service in the past and have been pleased. However, this time around the person who answered the phone when I called to ask for a shuttle was extremely rude. His name was Jamal. , Jamal was very snippy and became disrespectful when I was not certain which door we were in . All he needed to say was to go Hotel Shuttle stop to the left of Door 1 and we would have been there immediately. The driver did not even crack a smile.
posted on 2/15/2017
Had to call several times and I kept getting put on hold. We were not told that a taxi cab was going to pick us up at the airport due to their shuttle being out of service. There was quite a delay for pickup. Once we left the airport the driver wanted to turn around and pick up another passenger which I declined and he had to drop it off at the hotel
posted on 1/8/2017
Amazing service at every step of the way! Drivers were very courteous, helpful, and prompt! Always put the customer needs ahead of everything else! Two passengers got delayed with their luggage and our driver asked everyone on the shuttle if we minded circling back to get them rather than make them wait 20 minutes for him to be able to get back to them... took less than 5 minutes to circle around and we all appreciated the attention to taking care of everyone! Top notch👍
posted on 1/6/2017
posted on 1/6/2017
Takes longer than FastPark but worked well.
posted on 1/5/2017
I waited for shuttle almost an hour in 35 degree with a 6 year old child.
Called them many times but they played cock and bull story saying that the shuttle passed and you weren't there, the other person said that you were standing in a wrong place you should be at gate 15 of departure level not arrivals! and no one bothered to apologize. The service is good but hotel people are not willing to help. Rude people at Aloft BWI with zero sense of hospitality or sympathy. Stay away from them.
posted on 12/28/2016
posted on 12/27/2016
Great hotel. Great price. No incident with vehicle upon return. Will definitely use again.
posted on 12/16/2016
Shuttle was available when we arrived. Pick up at airport was quick. Great service.
posted on 12/14/2016
A million times faster and easier than parking at the airport
posted on 12/8/2016
It makes traveling easier when parking is not a hassle. I will use them on my next trip.
posted on 12/5/2016
posted on 11/28/2016
posted on 11/26/2016
JoAnne A, Y
posted on 11/14/2016
This was my best experience of parking at BWI airport. I have recommended your service to my brother for his upcoming trip to BWI airport.
posted on 10/19/2016
Cheryl , H
posted on 10/17/2016
posted on 10/8/2016
This is the second time I used Global Airport Parking and it was another great experience. I'll continue to use this service in the future.
posted on 9/30/2016
The staff was very polite and timely. My flight return at 11pm and as I got my luggage and walk to the numbered area, the van was pulling up. Excellent service. This took place on 26 September 2016. Thanks and see you soon.
posted on 9/28/2016
Simple to use. Much cheaper that the airport buses.
posted on 9/27/2016
Going was smooth, however, return was rocky. Hotel attendant was difficult to communicate with. Had difficulty in relating information concerning pickup. In retrospect I think she was trying her best and I was tired!
posted on 9/26/2016