posted on 4/15/2017
Excellent service, excellent value.
Frank , S
posted on 4/5/2017
posted on 4/4/2017
When I got back into town after my trip, I tried calling the hotel many times and could not get a hold of them. The phone was off the hook. So I waited over 30 minutes for the shuttle to come and it never did, so I had to get a cab to bring me back to my car. Very upset by that experience.
posted on 3/29/2017
Overall my experience went smoothly. The only hiccup was when I called to get a shuttle from the airport back to my car at the end of the trip it took him 45 minutes to get to me because he had just left to go pick someone else up at another location. I was told about this the minute I called for a pick up though so I wasn't too upset. There was also no damage to my car and the attendants were kind. I will most likely be using this service again.
posted on 3/22/2017
First time using this facility. Easy parking and a short ride to BHM and easy pick-up location on the return. Enjoyed the reasonable rate for a 41 day parking stay. Will use again.
posted on 3/9/2017
posted on 2/25/2017
posted on 2/21/2017
Upon my return to the airport, after calling Ramada Inn, they said they were on the way and the shuttle never showed up. Eventually, they sent a pickup truck to get me an hour later. The pickup truck driver was very courteous and apologetic but that was not what I paid for. The truck was dirty and should not have been used to pick up clients. I was very disappointed with this service.
posted on 2/20/2017
As Always we received great service. Than You Again
posted on 1/23/2017
When we arrived at our reserved time; we were notified that a shuttle was not available.
It was suggested that we call a cab. We informed the young man at the desk, that a cab was not a satisfactory solution.
We agreed to ride in his car to the airport.
posted on 1/16/2017
ALL WAS GOOD EXCEPT MY FLIGHT WAS LATE COMING IN AND SHUTTLE SERVICE HAD STOPPED SO I HAD TO PAY FOR A TAXI TO GET BACK TO MY CAR. SHUTTLE SERVICE SHOULD RUN AS LONG AS THERE ARE FLIGHTS COMING IN.
posted on 12/28/2016
posted on 12/27/2016
We have used your Service for 4 years and are very pleased with the Location, Price and the Customer Service being taken to the airport and upon returning. We have shared our experience with Global with our friends to make their traveling easier and save money....
posted on 11/27/2016
posted on 11/17/2016
Receptionists were not professional and too busy to help people adequately. I chose it because I like the price, which was half of what the airport charges.
posted on 11/13/2016
posted on 10/29/2016
The shuttle was right at the front door when I arrived at 4:00 AM and took me to the airport. Upon arriving home, I called for pick up and the shuttle arrived in about 5 minutes. The driver had gotten another call as he was driving to pick me up. He drove around the pick up lane once to see if that person had shown up before taking me back to my car. The service was very efficient and timely. I would use this service again.
posted on 10/19/2016
Driver was on time both going and coming back. No issues, and no extra waiting times.
posted on 10/9/2016
posted on 10/8/2016
Shuttle driver was courteous & helpful.
posted on 9/22/2016
posted on 8/29/2016
We would use this service agsin. Driver of shuttle from airport to our car was underwhelming. Did not attempt to assist with bags & made no effort to speak to us.
posted on 8/26/2016
My return flight was going to be late to arrive at the BHM airport. Ramada Shuttle closes at 11 pm. I called Ramada Inn from my layover at Charlotte to to request that the shuttle driver wait for me to call for a pick-up. The Ramada Inn confirmed that he would wait. The plane landed at 11:04. I called Ramada at 11:15 when my luggage arrived at baggage claim and was told that the driver left at 11 pm. This has happened before. Ramada should make 11:30-12mid the closing time.
posted on 8/23/2016
Upon our return we had a late arrival 11pm and I was concerned whether I should call upon touch down or wait until we claimed our bags. I waited until we claimed our bags to call. Good thing because the shuttle arrived within 5 minutes tops. The driver was super courteous and I would definitely recommend the service.
posted on 8/22/2016
Service at pickup was outstanding!