posted on 7/21/2014
You have charged extra from me for parking
posted on 7/21/2014
i'm not happy because I was charged $10.44 when I made a reservation and I was not credited that amount when I checked out on 7/20 plus I paid more mponey that my receipt showed as well. I would like to be reimbursed.
posted on 7/13/2014
when checking out the card reader machine would not accept our parking card. The van driver had to call the live person attendant across the street to open the gate and she accepted our payment which was higher than we expected despite the 10 % coupon we had.
posted on 6/29/2014
Only comment is we parked under light and when we got back it was out, not working
posted on 6/2/2014
how do we get the promo code for $50 for 3 months?
posted on 4/22/2014
posted on 4/21/2014
everything was like I expected. Good service for a great price!
posted on 4/19/2014
I have been parking with you for several years now. I have always been very pleased with the service I have gotten. This trip my wallet was stolen in Las Vegas and it contains my parking ticket. What could have turned into a major hassle upon arriving home to Bradley Airport was handled smoothly and swiftly by the staff. They understood my circumstance and were able to help me out in less than 15 minutes. This was a very exceptional response to a troubling situation. Will always park with you!!
posted on 3/18/2014
When I reserved the spot I only saw online a request for a deposit. When we parked I asked the driver where to pay the balance and he explained to pay upon my return. When we returned.and got to the gate, the intercom system wasn't working and we were holding up other customers. So, we had pay in full and drive to the office. The attendant was a bit short with us untill she really understood then, returned our deposit and said it wouldn't have happened if we paid in full online.
posted on 1/19/2014
The price was $3 more than advertised online and it took awhile to speak with the rep and read in the long res number. Better to book directly with LAZfly
posted on 12/26/2013
I will be utilizing your services again. Completely satisfied
posted on 11/18/2013
Everything was smooth until it was time to leave the parking lot. I sat waiting for about 15 minutes or more waiting for someone to answer the phone regarding a discrepancy on the bill. Once they answered, the problem was resolved promptly.
E Jane, C
posted on 11/12/2013
All of the above was excellent! However payment was a bit confusing. I gave a deposit online for $10.19 when I got to the lot there was not an option for me to put in the information I had, it asked for a bar code, which I didn't have, and I couldn't put in the reservation number so had to pay by inserting the ticket upon exiting and I had to pay the full price of $24.64. What did I do wrong?
posted on 10/31/2013
posted on 9/2/2013
unfortunately, someone else printed out the receipt and a page was missing so all the info was not there..not confirmation number so the lot didnt know what i paid and what not was paid...so instead of paying the balance i had to pay the whole thing...so i would like a refund of the deposit I already paid..thank you...Julie Hays
posted on 8/20/2013
Excellent value. However there is confusion on paying when you are in the self park lot. There is no attendant and exiting/paying is unclear.
posted on 8/19/2013
posted on 7/14/2013
The attendants were friendly and quite helpful.
Art , H
posted on 7/12/2013
I printed two copies of my emailed reservation confirmation and brought it to the parking facility, as instructed. But there was no one there to show it to. Upon leaving there was only a card reader. I had to pay the full charge to get out. There was no way to get credit for the portion that I had already paid, which was clearly printed on the two copies. I called (long-distance) to ask how I could get that amount refunded and was told to call back on Monday and ask for Britney.
posted on 5/31/2013
LAZ Fly refused to honor the price or reservation AFTER they told me they would and i had parked my car there for the week. so I had to pay full price PLUS what I already paid Global Airport Parking.