posted on 3/28/2017
Driver refused to wait approximately 5 minutes to allow for the removal of luggage from vehicle to catch shuttle that was about to go to airport when there was no one else waiting for or on it.
Upon returning has to waited from 10:15 am until 11:20 for pick up, not on half hour schedule.
posted on 3/26/2017
Convenient, easy to use, will use again.
posted on 3/19/2017
I will use it again.
posted on 3/14/2017
My return was delayed and I had to call customer service. I was very pleased with the service I got and would definitely park at this hotel again.
posted on 3/8/2017
posted on 1/29/2017
I've used this service before and will continue to use it in the future. Staff and service is excellent.
posted on 1/9/2017
posted on 1/9/2017
The person who picked me up from the airport (I arrived 2 days earlier to avoid winter blast) forgot that I had a 50 lb bag even though I told him I had to get my bag from the back. So as I was taking out my very heavy bag (I am 5 feet tall and 100 pounds), he started driving away! So the bag hit me pretty hard on the recoil and he started driving off with an open back door. It eventually slammed shut from momentum and he stopped and looked out and said "Oh did you have a bag back there?"
posted on 12/28/2016
Convenient and simple. Hotel was a bit tricky to find but overall service was prompt. I would use this service again.
posted on 12/27/2016
The attendant was the best. He was couteous and very helpful. I wish I had asked his name or looked at his badge. He was an tall African American man who said that he does a variety of jobs there. He stated that he did whatever needs to be done. You might consider giving him a raise. I think that it was about 1:30 pm on Dec. 27th. He talked about the race track in Wilkesboro and was very pleasant. I will certainly use your facility again! God bless you Betty
posted on 12/11/2016
Was a GREAT first time experience using your service. Will DEFINITELY use it again. THANK YOU.
posted on 12/1/2016
posted on 11/29/2016
Other alternative during holidays if you can't find parking at airport.
Price wise not that much different as taxes are higher for unknown reason
posted on 11/8/2016
Very afforable and convent. Will always use
posted on 11/6/2016
posted on 10/31/2016
I will definitely do this again! It was far more economical than the airport lots and just as easy, if not easier with the current airport parking crush. The only glitch was when trying to call the number for pickup at the airport, could not get through with several tries. The shuttle arrived anyway but until then, it was a bit concerning since it was late at night. Overall, an excellent experience which I will definitely do again and will recommend to friends!
posted on 10/2/2016
posted on 9/20/2016
Very easy and all was as advertised. Would use again.
posted on 8/26/2016
Excellent service. Left my car at the hotel for over 2 weeks. I got immediate shuttle to the airport and on my return once we landed and went thru customs, we called hotel to send shuttle and it was waiting on us. also hotel staff was very friendly and supportive. Highly recommend!
posted on 8/16/2016
Overall Good. The wait for the shuttle was long. While other shuttles from hotels came more frequently, we were told it would be there in 10 minutes and it took 35 minutes.
posted on 8/10/2016
posted on 7/14/2016
There is no way to make that U-turn on Woodlawn Ave. Had to turn left at light, then left at next street, winding around a couple parking lots to arrive at Clarion hotel, which is not marked out front. Apparently this was previously a Ramada.
Otherwuse the check in was easy, and the shuttle timely.
posted on 7/6/2016
The hotel staff went above and beyond. We arrived about 2 minutes after they were set to leave and another staff member took us individually. Then upon arrival our flight was delayed and they were happy to work with us and allow us to not be penalized.
posted on 1/20/2016
This was so perfect. I could park on the South side of Charlotte at a very reasonable price. I parked the truck and locked it myself. It was right in the same place when I came back. The van was prompt (even though I came in at evening rush hour) and clean. Will definitely use this again and recommend it.
posted on 1/2/2016