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Atrium Hotel and Suites

Hours of Operation: Open 24 hours
Shuttle Info: 24hrs Every Hour
Parking Lot Type: Uncovered
Parking Service: Self
3.8 out of 5 stars   (based on 382 reviews)
(review this lot)

Located 3 mi. from the Dallas Fort Worth Airport

Located right off Airport Freeway and Route 161 about 5 minutes from DFW. Complimentary shuttle included with your paid parking reservation. Shuttle runs every hour on the hour 24 hours a day and on demand returning from DFW. Address and driving directions are provided on your confirmation page.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Atrium Hotel and Suites Reviews
   kirk, w   posted on 4/6/2016

The shuttle running once an hour to an international airport is worthless. On return trip i waited for a half hour, called again and shuttle finally showed up. We had multiple stops, with one seat available the driver continued to go to two more gates, backtracking to where we had already been. I will NEVER used this location again.

   jackie, h   posted on 4/1/2016

   Rahul, D   posted on 3/28/2016

   Joseph, H   posted on 3/22/2016

There was NO return shuttle I had to call a cab that cost $5.00more then I paid to park for 4 days. I don't think I want to park their again

   Ron, R   posted on 3/21/2016

This is the second time using your services and couldn't be more pleased. Thanks

   cynthia, c   posted on 3/20/2016

Service and staff prompt, courteous and professional

   J, B   posted on 3/15/2016

Over an hour of waiting to get to my car. A bit tiring after flights.

   Yvonne, D   posted on 3/14/2016

When I arrived, the receptionist was pleasant. There were so many messages up around, she could not tell me the time the shuttle would arrive. The driver was so fast, I would go as far as to say it was dangerous. I also felt it an insult that he was calling a woman driver "stupid" she would not let him intimidate (bully) her out of his way :(. He was courteous though.

   Satisfied, C   posted on 3/13/2016

Everything went smoothly and as advertised. We use the Atrium lot for all our trips.

   Melvin, H   posted on 2/24/2016

   C, P   posted on 2/4/2016

   Kim, G   posted on 1/29/2016

   Andrew, C   posted on 1/6/2016

   David, W   posted on 1/4/2016


   Fay, W   posted on 12/31/2015

   Ben, R   posted on 12/29/2015

I would recommend this shuttle to everyone. The hotel is also very nice so if you happen to need to stay overnight it is highly recommended!!

   Laurence, B   posted on 12/28/2015

Rude answering and one driver on a holiday weekend. I really almost want my money bag after service b waited over 1 hour rom my call. Which I waited till l I had everything. Poorest service yt

   Chaquella, M   posted on 12/28/2015

We had a layover and got back a little later called to be pick up and 30 min later still had not been picked up we waited from 2:35 until 3:46 shuttle passed us twice going full speed and never attempt to stop until I stud in the Medium not a good experience

   Brendan, K   posted on 12/2/2015

Going was no problem. When we returned a different story. We waited 30 minutes for the shuttle then when it arrive there was room for only one person. So I took the shuttle to the parking lot then drove back into the airport to pick up my family and their luggage from the terminal.It made for a longer trip then I wanted plus now I had to pay to get into the airport. Not Happy!

   Debbie, B   posted on 12/1/2015

Driver was very courteous and especially helpful to my husband who is on oxygen. He could not have been more helpful.

   glenn, m   posted on 11/8/2015

Great service and the drive was extremely friendly and helpful.

   Mike, F   posted on 10/20/2015

The drivers were good and courteous, but the person who answered the phone and supposedly dispatched the driver to pick us up upon our return was rude and refused to answer the simply question of whether the driver had left the hotel after 20 minutes. It appears, as things turned out, that the driver was making drop-offs and was not notified that we were waiting until after my wife called to find out what was taking so long. It took 30+ minutes for the pick-up. Not the driver's fault.

   Tamerah, B   posted on 10/19/2015

   Shacara, L   posted on 10/14/2015

   Parchell , l   posted on 8/13/2015

This was my 4 trip where I used global parking love it

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