posted on 1/16/2017
The slowest pick up service I have ever had to deal with
posted on 1/15/2017
Called day before to ask what they would need. Was told just a reservation number.
Called on service road 5 min away heavy traffic. They said shuttle was there but leaving I said pls wait they said no.
Get there..supposed to be another 35 min wait. Was going to miss my flight. Had to call uber..rude staff and another shuttle dropped someone off..he refused to take me
posted on 1/12/2017
posted on 1/3/2017
The service from hotel to airport was excellent. The service from airport to hotel was deplorable. The shuttle came approximately 45 minutes after I called for it after being told 20. Then the driver stayed in the far lane, barely slowed down & went past the stop and kept going. I had to call a 3rd time to advise I was passed by. He finally returned 15 minutes later & made every possible airport stop sometimes more than once.I finally got to my car 1hour & 45 minutes after my 1st call. No more!
Christopher , M
posted on 12/27/2016
posted on 12/26/2016
I read lots of negative reviews but we had a very good experience. The shuttle was on time going to the airport and had a timely pickup back to the car. Both drivers going and coming were friendly and helpful. Make sure you call them when your flight arrives and then go down to the lower level and wait at the grey pick up area.
Wendell , H
posted on 12/10/2016
It all was convenient.
posted on 11/20/2016
My trip was cancelled due to a serious last minute emergency. But the previous time we used your service everything was excellent. Is it possible to get a credit?
posted on 11/9/2016
posted on 11/8/2016
Took over an hour for shuttle to arrive & didn't get to car until another 30 mins passed. Ridiculous
posted on 11/8/2016
Short wait for shuttle service on return
posted on 11/7/2016
Arrived at 2am in the morning and it took sometime and numerous calls to get in touch with someone to request a shuttle pickup.
posted on 11/5/2016
Hotel employees were very helpful. I found the wait on the shuttle excessive, and it took quite a while to get to the hotel due to so many pick-up stops. Overall good experience.
posted on 11/4/2016
I stayed at the days inn grapevine and they have a sign in the lobby saying parking is $5 a day and the man at the check in desk told me they charge $4 for guests of the hotel. My car was parked 6 days and I was charged $50.49. Some of that was taxes and fees but I believe I was charged $6 a day for 7 days.
posted on 10/31/2016
Had to wait an hour both ways to and from airport for shuttle.
posted on 10/29/2016
The ride from the airport,the driver was driving toooo fast. He was driving as if he were driving his car and not a van filled with passengers. Thank the Lord for travel mercy.
posted on 10/28/2016
Returned after 5 days to find vehicle had been broken into. Was backed in parking spot as instructed. Vehicle was parked outside front door to immediate right. Have requested supervisor of motel call me to no avail. Reported to Irving, TX police. Lighting was inadequate and not sure motel security is in place. The entire third row seat was taken from my Suburban. Price was right and am very dissatisfied..
posted on 10/26/2016
Service was prompt and courteous The can itself could be replaced. Age and service of the van is apparent.
William , C
posted on 10/25/2016
My wife and I are repeat customers.The receptionists are great and courteous. The van is new and comfortable. The drivers are commendable and hard working.
We had to wait for about 30 minutes on the way back because "it is a busy Sunday evening" (around 6 pm).
We will be back again
posted on 10/24/2016
posted on 10/19/2016
This worked well for me, I will likely use this parking service again to park at the Days Inn Irving-Grapevine, DFW.
posted on 10/17/2016
Parking lot is a little dark if you're having to park towards the back of the facility, but other than that, no problems!
posted on 10/16/2016
They should add some covered parking and charge a little more for it.
posted on 10/9/2016
posted on 10/5/2016