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Sheraton DFW North

Hours of Operation: Open 24 hours a day
Shuttle Info: 24/7 Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self
4.44 out of 5 stars   (based on 1408 reviews)
(review this lot)

Located 1 mi. from the Dallas Fort Worth Airport

Located just off 114 (W John Carpenter Fwy) 5 minutes from Dallas Fort Worth terminals. Free shuttle service provided with your prepaid reservation. Our shuttles run 24/7 every 30 minutes on the hour and half-hour. Our front desk is open 24 hours a day. The hotel address and driving directions are provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Sheraton DFW North Reviews
   Becky, W   posted on 2/19/2017

Our shuttle attendant was incredibly rude to us on the way to the airport. Threatened not to take us twice... made us feel very uncomfortable. I called and spoke to the manager about it. The one in the way back made up for the other one!

   Ron, V   posted on 2/19/2017

Took 45 minutes from call to hotel, to dam long.

   Jay, J   posted on 2/19/2017

This was a terrible experience . It took 1:15 mins from the time I called for a pickup to leaving the airport.. there seem to be a lot of confusion over the radio in term of who pickups who and attendance guiding customers where to go!!

   Michael, L   posted on 2/16/2017

Driver was prompt and courteous. On the return I was picked up within 15 min and again the driver was very helpful.

   Robert, H   posted on 2/15/2017

   CS , P   posted on 2/13/2017

My ride to the airport from the Sheraton had one of the best drivers I have had with you yet. He was extra friendly, prompt, writing down gate numbers. He was a great rep for your hotel.

   Quoc, T   posted on 2/8/2017

Compared to my previous experiences, the shuttle service on return is excellent - less than 15 minute wait.

   Jo Ann, D   posted on 2/6/2017

We park at the Sheraton DFW North and are always pleased with how seamlessly everything works. Highly recommend!!

   j, b   posted on 2/2/2017


   E, M   posted on 2/1/2017

Our early morning ride at the Sheritan to DFW airport was very prompt and the driver was really nice and personable. The desk clerk was also very sweet and professional. When we returned to airport just before 10pm, I was on hold for a long time before anyone picked up the phone and we waited over thirty-five minutes for the shuttle driver. Every other hotel came by and several 2-3 times before our driver showed up. If both rides had been like the morning I would have given an excellent rating

   Tracey, S   posted on 1/28/2017

Prices very reasonable.

   Rick, N   posted on 1/27/2017

   Marlene, U   posted on 1/25/2017

We've parked at the Sheraton a number of times. It's so convenient. The shuttle is always on schedule and takes us directly to the curbside baggage check. When we arrived we only waited about a minute before the shuttle was there to pick us up to go get our car. We will continue to use this service whenever we travel. It's much easier than parking at the airport.

   Everardo, R   posted on 1/24/2017

Quick trip to the airport. Very service oriented and corteous. You check in get to the next shuttle and when you come back call and they will pick u up in a few minutes. I was very pleased.

   Reggie, D   posted on 1/24/2017

Very convenient, drivers were prompt and on time. Best price in town

   Anitra, B   posted on 1/23/2017

Overall service was fair. Took over 45 minutes to retrieve us. My recommendation is for the attendant to ask the number of passengers riding. (The first wait was 36 minutes, when the driver arrived he only had room for one.). Second driver arrived about 14 minutes later.

   Melinda, H   posted on 1/20/2017

We have gone on a cruise the last two years in January and stayed at the Sheraton DFW. We have left our vehicle there while away. Taking your shuttle to and from the airport was such a convenience in not having to park at the airport. The drivers have been so courteous! Thank you for this service. We are planning to do the same thing in January 2018.

   Kathryn, E   posted on 1/19/2017

Great service as usual.

   Curtis, A   posted on 1/18/2017

   Joseph, P   posted on 1/17/2017

The shuttle to the airport was a little late. The return shuttle driver accelerated too fast in wet roads and made us nervous. There were a couple of seat belts that were taped over the buckle part making them not usable.

   JEFFREY, S   posted on 1/17/2017

Shuttle pickup was unnaceptably late and long

   Karen, C   posted on 1/15/2017

Will be using you again next year - liked Sheraton North location.

   Bette, L   posted on 1/15/2017

   Rick, C   posted on 1/15/2017

   Thai, T   posted on 1/15/2017

We arrive there early in the morning and the shuttle driver customer service wasn't great at all. He didn't say a word to us as if we were bothering him to take us to the shuttle. Our return shuttle driver was excellent, very nice and talkative.

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