Virgil , F
posted on 8/15/2016
Still waiting to be pick up nobody answering phone at hotel.. 130 mins no answer
posted on 8/14/2016
posted on 8/7/2016
posted on 7/16/2016
posted on 7/4/2016
The trip to the airport was good but the trip from the airport was horrific. shuttle was way overcrowded and attendant and customers were arguing. there was also almost a fight at one of the stops between customers waiting to be picked up because there was not enough room. worst experience i've ever had using this service. driver was trying to create more space in an already crowded bus. ride was very uncomfortable. had to ride around to one terminal in particular several times. took way toolong
posted on 6/27/2016
posted on 6/18/2016
Parking the car was great, shuttle ride no so much. The morning driver (4:45 am)was very nice and courteous, we had no problem with him and he was on time to our scheduled pickup. On our trip return (6:45 pm)the shuttle driver was rude, was on a personal call, almost hit another car, he went back to the same terminal twice because he wasn't paying attention due to being on the phone. Then listened to his headphones and never conversed with his riders. Did not help us with our luggage. Just rude.
posted on 3/25/2016
posted on 3/13/2016
Keith , A
posted on 3/6/2016
All attendants were friendly and helpful but the weight time for the shuttle was unacceptable at best. The competition had 4 shuttles pick up passengers during the 1 hour I waited for mine.
posted on 3/4/2016
The shuttle was there when it was supposed to be and came quickly when I called from the airport.
posted on 1/4/2016
Very convenient and less than half the price of other airport parking for the same time period. Will park there again.
posted on 1/4/2016
THE SHUTTLE NEVER GO TO THE AIRPORT.
THE INSTRUCTIONS ARE NOT CLEAR
WE MUST PAID A TAXI TO THE PARKING
Jody , C
posted on 11/29/2015
posted on 11/5/2015
Very disappointed with the service. My wife and I called immediately to be picked up. After waiting at the curb for thirty minutes another call was placed to Sleep Inn and was told the driver is on his way. We waited another 30 minutes before placing another call and was told the same. The courtesy van eventually arrived after waiting over an hour. The driver blamed it on the dispatcher but I could hear on the phone after both calls that the dispatcher was in contact with the driver.
posted on 8/4/2015
Second time I used Sleep Inn. In both instances, the staff was helpful and courteous. On problem was shuttle pick up at the airport. Stated arrival time was 20-35 minutes, it arrived 50 minutes after that. Although it didn't affect us, there were customers at the next stop that couldn't get on because the van was full. They had to wait for the next shuttle. I have no idea how long they had to wait.
posted on 7/14/2015
We had to call three times before we were picked up. Will never do this again.
posted on 7/8/2015
Upon arriving the first day on 7/2/15 about 3:50am. The clerk at the desk was very unprofessional. From the time we arrived to the time we left she was on her cell phone taking and laughing, she could not even take the time to answer the questions we had for her due to having a personal phone conversation during working hours.
posted on 7/1/2015
posted on 6/6/2015
The other shuttles arrived quicker, had to wait 20 minutes.
posted on 5/29/2015
We are repeat customers and that speaks volumes of our favorable opinions. It is easy to find because we are familiar with the location. They have a new fleet of vans now and they are larger and more comfortable but still with the same price. We will continue to be loyal clients.
posted on 5/20/2015
posted on 5/17/2015
Staff at Sleep Inn were friendly and accommodating. Drivers are always friendly, helpful and cheerful. I will use them again.
posted on 5/13/2015
posted on 4/27/2015
Return was challenging due to weather but driver was amazing with a big smile and made my delay and those of many others delayed by storm minimal. Thanks for hiring the best!