posted on 10/24/2016
Only one problem. When leaving the hotel parking lot there was no entrance to go south on Pena Blvd. Ended up in construction and heading toward downtown at 5:10 pm. That was not the hotel's fault but was definitely an inconvenience.
posted on 10/11/2016
The Best Western is hard to find. The instructions were wrong.
posted on 10/4/2016
3 1/2 stars would probably be more appropriate. Shuttle doesn't run as often as the large pay lots that are closer to the airport so it does take longer to be transported. I used a Groupon so the price was very good. If time waiting to get to and from the airport wasn't a factor, I woyld use the service again.
posted on 4/13/2016
Friendly staff at hotel parking lot and the shuttle. Short ride to airport. Had no problem with my car while away almost a week.
posted on 4/11/2016
posted on 3/28/2016
The shuttle drivers were really nice. The only thing was the hotel said they did not do global anymore,but accepted because it was already paid.
posted on 2/22/2016
The parking lot was at the Best western hotel lot right at the front door. I stayed 1 night & in the morning I arranged for the 7am shuttle pick up to the airport. I found the parking price the lowest as well as the hotel mprice, breakfast was good. So this place met all of my needs & expectations.I recomend to book the parking & hotel, as they are in the same lot.
posted on 11/6/2015
Shuttle could have been a little quicker but very nice helpful guy
Karolyn , D
posted on 10/21/2015
posted on 8/10/2015
Front Desk person was not usually at the desk, shuttle is very full late at night. Car got bird poop on it ;)
posted on 7/12/2015
When I stopped at the desk to register my vehicle and to pick up a parking pass the attendant said that he would give me the pass but that this location was severing its relationship with Global parking because the establishment got little benefit from the arrangement. The attendant was abrupt and matter-of-fact and did not exhibit the expected courtesy.
posted on 4/8/2015
there was a change in pick up location at the airport that I was not told about....I found the driver however but he was not very courteous about the situation.
Edward E. , N
posted on 4/8/2015
From the original date of 04/01/15 till departure on
04/07/15 everything went smooth, It was pleasurer
to use your service.
And furthermore I will use your service in the future
posted on 4/2/2015
Very good experience overall
posted on 3/27/2015
We would recommend this to our friends and fellow travelers. This was a convenient place to leave our car. The staff was friendly and the shuttle service excellent.
posted on 3/25/2015
Parking at Best Western was awesome!!! Everyone was nice and parking was excellent!!!
posted on 12/1/2014
This is a great idea and helps so many folks. Thank you. We had a good experience with this and will use you again.
posted on 11/4/2014
Shuttle was too full had to wait in cold with infant and toddler, finally took shuttle from a neighboring hotel. Gave him big tip ;)
posted on 11/3/2014
Had to wait for more than one hour for a shuttle to come pick us up at midnight. And the hotel staff was unpleasant on the phone to say the least, when called to come pick us up.
posted on 10/30/2014
My car came back with scuffs n hits on passenger door .. Never again.. Cars only 4months old has a banged up door..
posted on 10/28/2014
I had a great experience. Shuttle is on time. everything is good.
posted on 10/25/2014
Hotel was difficult to find as it sits back off the road behind another hotel. Other than that, we didn't have any trouble, the drive was quick and easy. The driver helped in directing everyone to their appropriate gates at the airport!
Mariah , M
posted on 10/23/2014
The parking lot was actually totally full and I had to go park at another hotel lot and fill out a form saying I was reserved to be at Best Western but was actually on their lot. The front desk clerk at the hotel was very friendly and the driver on the way to the airport was very nice but on the way home they guy was rude. The shuttle service itself was on time both times. My car was just like I left it so the lots seem to be secure and were very well lit. All in all I would this service again.
posted on 10/20/2014
The instructions did not specify which side/door to go out if so we missed a shuttle by being on the wrong side of the airport. Also at 9pm on a Monday night (not a holiday weekend) the shuttle was backed up by 3 trips. I would not use this lot again since it shares with 3 hotels and was too busy.
posted on 10/17/2014
We were very disappointed that your information I printed out for our parking itinerary DID NOT specify that shuttle Return pickup would be at West Terminal, as we were let out at the East Terminal. We waited at least 1/2 hour at the East Terminal for return pick up b/f another hotel driver told us where your pick up was. It was VERY frustrating to find out we had wasted our time waiting in the WRONG place, in addition to having to walk to the other side when my wife can't walk long distances.