posted on 10/24/2016
I had a very poor experience with the shuttle to the hotel. When I arrived to the airport, I called the hotel 6 times to request the shuttle to the parking lot. I was told that the can't reach out to the driver and that I should get a taxi !!!!! I did get a taxi but the hotel won't refund the taxi. My advice to you, look else where if you don't want to have. Bad experience.
posted on 10/23/2016
I waited over an hour to be picked up from the airport. I told Candace the airline and wasn't sure if the terminal was e or a. The driver did not have a cell phone with him so he had to go all the way back to the hotel to communicate. Both unacceptable!!!!
John , G
posted on 10/13/2016
The shuttle was over booked during our departure and people had to sit in the cargo area. Better coordination is needed between the hotels and shuttle service. Upon return the hotel could not provide any info in regards to the pick area. The explanation was that they worked for the hotel not the shuttle service. If you have to call them they should at least be able to tell you that there is a hotel shuttle area or even better know the door numbers of the terminals, where the shuttle picks up
posted on 10/4/2016
posted on 9/12/2016
Excellent all around, will definitely use again!!!
posted on 9/4/2016
Convenient site from airport. Everyone from the receptionist to the driver was friendly, helpful and professional. Will definitely use them again when I fly. The only drawback is that they do not have covered parking. The heat in the car after 7 days of intense Houston heat and humidity was unbearable!!!
posted on 8/28/2016
Return driver was exceptional.
Peter , D
posted on 8/23/2016
I contacted hotel for collection at airport and was told that shuttle would arrive in 10-15 minutes, after 30 minutes I tried to contact hotel and call was not answered three times. Shuttle bus eventually arrived 50 minutes after I called. When I arrived at hotel my car battery was flat, hotel told me they could not help, manager told bus driver that he could not use shuttle bus to jump car and they did not know location of any garage in the area. Very poor customer service, will not use again
posted on 8/22/2016
posted on 8/21/2016
posted on 8/14/2016
Fast, easy, affordable
posted on 8/12/2016
1st driver from parking lot to airport was fantastic. the return man....
not hospitable at all. no hello. hi. hmm ooo NOTHING.. i didnt even see his eyes or hear a word he said. i said good eve. thank you, etc... the $5.oo tip remained in my hand. im sorry!
posted on 8/9/2016
It took 30 minutes for the shuttle to arrive after two phone calls. When the lady arrived she was sat in the van for a few seconds eating or maybe she was putting that nasty dip in her mouth because she kept spitting while she held the door open. Other wise she was courteous but I did not tip her since I did not like the service she provided.
posted on 8/7/2016
Gwyneth , H
posted on 8/2/2016
posted on 7/23/2016
Happy will use them again in futher.
posted on 7/15/2016
Unfortunately, reasonably priced transportation to and from IAH is nonexistent. A one way trip from the suburbs can easily top $100. The long-term airport parking lots are okay for a week or less, but any longer and the bill will easily top $100.
Vested interests who own city hall have a lock on this Houston embarrassment.
Until this changes, (probably never) parking at Wingate will save you a few precious bucks. Fast terminal pickup and return. Courteous drivers.
posted on 7/14/2016
posted on 7/13/2016
My first time to use this service I will recommend this service to everyone.
posted on 7/12/2016
posted on 7/7/2016
christine or robert, d
posted on 7/6/2016
Very nice when you are staying at the hotel overnight before your flight.
posted on 7/3/2016
posted on 6/29/2016
posted on 6/26/2016
I am happy with this parking experience. I have no hesitation in recommending this service.