posted on 2/24/2017
To clarify the pick up area is desirable. Everything else was excellent.
posted on 2/19/2017
It was very convenient to hotel. If we would have driven our more expensive vehicle, we wouldn't have parked it here though.
posted on 1/10/2017
Will never used this parking again , I came from my trip and call the number for them to pick me up from the airport and no one answer the phone, i had to pay for a taxi to take me there, so I could get my car, i will never recommend this parking again.
posted on 1/9/2017
Dropping the vehicle off went smoothly, although it seemed like they were still trying to figure things out with their own operations. I was not addressed immediately. I stayed nearly three weeks - my car was safe and seemingly untouched. Upon my return, the driver was there fast, but he was quite bothered. I was going to meet him at the back of the vehicle to stow my bags, but he shouted something and got back in the van. Once at my car, he challenged me on staying 15 minutes too long.
Charles , M
posted on 1/2/2017
posted on 12/31/2016
I've never parked at this lot before, but it was a good experience and the price can't be beat!
posted on 12/30/2016
Had trouble finding the office.
posted on 12/30/2016
The experience dropping off my car was good. When I got in I tried calling the number provided 7 or 8 times. I never got through to shuttle. I then called the number that it says to call if other number does not get answered. That number was disconnected. I then had to pay $15 to get a taxi to take me to Hobby Inn. Not a good experience sitting at airport for 30+ minutes waiting in shuttle area trying to get a hold of them. I just took a taxi instead.
posted on 12/27/2016
They provided the service. Facilities did not inspire confidence. They only had one small (minivan) shuttle working so we had to wait as they ran folk back from the airport to the hotel. The driver was hustling but overworked. Did not answer phone first 2 times I called on return trip. About 45 minutes from bags in hand to get back to car.
posted on 12/19/2016
posted on 12/13/2016
absolutely the worst experience we've had in many years. They towed our car to a diff area (without our permission) and couldn't find our car for a while. Once we got to the car and we're relieved that it wasn't stolen the employee was confrontational, disrespectful and illogical. He claimed to be just an employee that did not care Then he told me to get off his property (after he asked if we already paid). Not only would i never use this company again, I would actively make sure no one had to!
posted on 11/30/2016
posted on 11/27/2016
Very prompt shuttle service
posted on 11/3/2016
As always, I was very pleased with the service. My experiences using Global have been good and I shall continue using them for my travel needs.
posted on 11/3/2016
The motel seemed a bit seedy. dON'T THINK i WOULD STAY THERE.
posted on 11/2/2016
posted on 10/25/2016
I am standing at Hobby Airport now with no way to contact the hotel for a shuttle pick up. Both the email and phone line are not working. The phone number is disconnected and the email is returning as unsuccessful send. I'm undoubtedly calling an uber now, but am extremely unsatisfied with this display of a significant lack of professionalism. His will be the only time I book with them and possibly the last time I'll reserve using this service.
posted on 10/19/2016
Thank you for providing your service.
posted on 10/12/2016
Cathey , W
posted on 10/10/2016
posted on 10/4/2016
No problem with finding the hotel or with parking. Immediately drove us to the airport. Upon our return, the shuttle pulled up within 2 minutes of us arriving at their pick up spot. First trip, shuttle was marked with hotel logo. Second trip, the shuttle was not marked but we recognized the driver and he recognized us.
posted on 10/1/2016
posted on 9/26/2016
posted on 9/25/2016
I was thoroughly disappointed with both the accommodations and customer service I received this trip. I have used Global Airport Parking numerous times in Dallas, Austin, and Houston and this was one of few with a horrible experience. I shuttle was not prompt when coming to the airport nor was it when being picked up. And then the driver proceeded to argue with me once I got in the car about how he was there and waited 5 minutes. Which was incorrect, horrible customer service and very rude!
posted on 9/17/2016
my return flight was delayed. had no problem with the pickup shuttle. will use again.