Steve , i
posted on 2/8/2017
posted on 2/3/2017
Every thing was just fine. Driver was courteous and friendly.
posted on 2/2/2017
Polite and efficient operation
Jo Anne, H
posted on 1/22/2017
Drop off was easy, fast, efficient and attendant was very personable.
Pick up was easy, fast, efficient but attendant was not personable or attentive. He did his job driving to pickup and delivery with not a word. I had to ask him to put my bag in car to leave. He seemed pre occupied and a irritated. I have used this service 5 or 6 times and have always had great service from each person I encountered. This is not a complaint but to let you know for your action and future customer service.
posted on 1/16/2017
Easiest transportation to an airport I ever did. Thank you for your prompt service and making my trip easy on this end.
Doris , Z
posted on 12/1/2016
I called for 30 minutes and never talked to person just voice mail. When I did get back to my car, I discovered my people did not pay for parking when their car was dropped off. I asked why I was told that was a new policy. But apparently that was a lie. There were many people there who received discounts because of bad service. I was told I was not able to get a discount because I prepaid. Just not a good place to leave your car.
posted on 11/14/2016
Very friendly staff. Clean office and restrooms. We didn't have to wait at all for drop off or pick up.
posted on 7/5/2016
Very courteous and efficient. I will use them again.
posted on 6/21/2016
Park Ez Fly never pick US up at the airport. My plane was delay 2 hrs. He said I was late. That why he did not answer my phone calls. I called for 45 mins. no one would answer the phone. Had to call taxi service to carry us to Park Ez Fly to pick up my car. There was 2 men sitting outside on the porch. I WILL NEVER DO BUSINESS AGIN WITH THIS COMPANY. VERY POOR MANAGEMNT !!
posted on 6/20/2016
posted on 6/2/2016
posted on 5/25/2016
Not as good as it was a year or two ago...staff not as friendly and had to pay full amount up front
posted on 5/7/2016
I arrived back at 11:30p.m. and they were very prompt on the pick up.
posted on 3/30/2016
Although the shuttle and driver were courteous and prompt, when we arrived to pick up our car, it was not ready. We were given keys to a Mercedes Benz, which was not our car, and our luggage was put in the Mercedes Benz, not our car, until we notified them of the problem. The attendant immediately went to find our car, drove it around to the front, and it was a mess. All the other cars waiting for their drivers were immaculate, except ours, which was dirty, full of leaves and debris. No good
posted on 3/20/2016
As usual, parking was easy and quick - just what you need when traveling.
posted on 3/14/2016
The service was excellent , the shuttle van was nice and new... Once I called they were there to pick me up in just a few minutes .. it was a great experience...
posted on 3/9/2016
posted on 3/8/2016
Wonderful service. Everyone was efficient and cordial. We will certainly be back.
posted on 3/8/2016
Tmiely shuttle, kept my car dafe at a reasonabke price. Cant beat that. Will use again!!!
posted on 3/1/2016
I drove by twice before I realized that there was a parking lot there. There were no lights on, the building looked empty and deserted. There were no other cars visible to show that the business or lot was open - it appeared to be closed. I didn't feel safe parking in a deserted dark area. I feel the business preys on people doing an internet search for "parking at jax" and charges the initial 3 dollars for the reservation since most people won't ask for a refund for 3 dollars.
Aida , A
posted on 3/1/2016
looking for the parking lot was hard to find and when I finally arrived the parking lot was empty , I called and I didn't know they moved and there was not a sign showing that they moved. in regards to my arrival a card was hand delivered to me on the day that I dropped off my car and it had a phone number listed. When I arrived I called the number listed and I got a message " that the number was disconnected" I waited 45 mins to be picked up I had to call orlando and they were able to help
posted on 2/26/2016
Attendants had trouble finding my keys on return; made me a little nervous.
Joseph , B
posted on 2/25/2016
posted on 2/24/2016
Dropping off the car was easy but NOT getting picked up after on our return.
Telephone company reports the phone is cancelled.
No follow up number available at the airport information center.
Airport police had to take us to lot.
Your neighbor lots do not know you are there.
posted on 2/23/2016
This is basic inexpensive parking. The lot is mostly dirt, the office is a trailer, and the shuttle van is old. But, the service is great and the people are very friendly. I had to wash the car after picking it up but I really do not care. I saved enough money to wash the car 10 times, and got in and out quickly. And the people are very helpful.