posted on 11/29/2016
This was an excellent service. The shuttle was great. The shuttle was waiting for me both when I dropped my car off & at the airport when I landed. The parking ramp was old & left a lot to be desired but my car was fine when I picked it up. I would definitely use this service again!
posted on 6/12/2015
Everything worked out great. The Radisson employees were not familiar about the Globalairportparking and I had to explain why I was there several times and show them my receipt.
Other than the Radisson employees not knowing about your program, everything else was fine.
posted on 4/14/2015
When i arrived, I asked how to get in the garage, was given wrong directions. Went to front desk to register my car with them, noone at the front desk knew about this service. I had to take a cab to the airport because they have one shuttle that was out on runs and it would be a 45 minute wait. Upon returning, my car battery was dead, hotel/security was unable to offer any assistance in jumping my car or helping to find someone who could. BRETT was awesome in helping me on my return.
posted on 4/11/2015
the biggest problem was that my ticket didn't work when I slides it in. I had to push the red button for help and they let me out
posted on 10/20/2014
posted on 7/3/2014
The one negative aspect of the whole experience was the Radisson Hotel seemed utterly unaware they were even offering the service. Upon check-in, the reception desk and the bell/valet desk stated they didn't know it was something they did. Hotel security made the call that I should park in a valet spot. I ended up moving my vehicle twice for them. Upon leaving the ramp, I was presented with a $225 parking fee. The call button produced positive results, but you can understand my frustration.
posted on 2/24/2014
The hotel seemed a little confused about what I wanted - like it was their first time. It took about an hour and a half (luckily I had the time) to get checked in, park down the block, drag my bags back and wait for a shuttle (at least 50 minutes for that). The ride was 15 minutes not 5. When I flew back in, I had to wait 35 minutes for a pickup so it was 65 minutes between baggage claim and my vehicle. First time at this hotel and AZO. Think I will go back to GRR. It's about 20 min all in.
posted on 2/4/2014
My car was in the exact same condition as I left it 15 days ago! Kept it nice and snow-free as well.
posted on 9/23/2013
Did not use the shuttle. Parking garage unattended. No one at the hotel had any knowledge of the arrangement with Global. A good wait and several phone calls later I was able to park.
posted on 5/29/2013
Further explanation on where parking is located is needed. I thought the parking lot was at the hotel so I went to the hotel and had my car valet parked because I didn't realize it was self-parking. Luckily parking lot attendants were very helpful and there was no cost for the valet parking.