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Plaza Hotel MCI

Hours of Operation: Open 24 hrs
Shuttle Info: 4:20am-12am Every 20min.
Parking Lot Type: Uncovered
Parking Service: Self
4.43 out of 5 stars   (based on 771 reviews)
(review this lot)

Located 1 mi. from the Kansas City Airport

Located just 5 minutes from the Kansas City International Airport. Our complimentary shuttle runs from 4:20AM-12:00AM every 20 minutes. You must book your reservation online and show up with your confirmation. Address and Driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Plaza Hotel MCI Reviews
   Grace, H   posted on 1/18/2017

   Rick, S   posted on 1/18/2017

We landed and tried to call the motel to order the shuttle for pickup. Several calls and a half hour latter, they finally answered the phone, and the shuttle was dispatched quickly. Have no idea why a motel would not answer there phone. Everything else was great.

   stacy, m   posted on 1/14/2017

this was my first time using this service,our driver on the way back was terrific, fast to pick us up and dropped us off right at our car, thanks!

   Vinique , K   posted on 1/14/2017

   L, B   posted on 1/9/2017

The check in experience was bad, front desk gentleman was rude. The shuttle took 45 minutes vs 20 that they advertise. The return was much better. It was different staff. The young guy that picked me up was fast and friendly. The woman at the counter was nice. Parking lot is very worn down.

   Rochelle , T   posted on 1/7/2017

   Allan , D   posted on 1/5/2017

Used this hotel (Plaza Hotel) a number of times and have never been disappointed.

   Bob, W   posted on 1/5/2017

All paved parking was full. The attendant told me they had a spot for me in back by there satellite dish. When I got back there there was no paved area, so had to park in a weed patch.

   Brandon, B   posted on 1/2/2017

I was pleased to see the cameras in the lot. My car was parked for 11 days over Christmas holidays, as I went back home to Ohio from KC airport. Having an early flight was a stress, but the shuttle which starts at 420 was extremely prompt and the Plaza hotel had employees which are there to assist with the driving and loading to get you to your destination with plenty of time. It takes the shuttle 6 minutes approx to get from their hotel to the terminal entrances. Definitely recommend!

   Nicole, M   posted on 1/1/2017

   Scope, S   posted on 1/1/2017

Very conveniently located. Parking was a hassle, because their lot was pretty much full. Ended up parallel parking on the ramp to the parking lot. The shuttle drop off and pick up were prompt. The shuttle arrived less than 10 mins after calling them. The driver never spoke, smiled, or helped with luggage, but we didn't mind because he got the job done quickly.

   Scott, E   posted on 1/1/2017

When we arrived on our confirmed date and time, we were told that they were full and we had to park both cars on the public street. We had to leave two very expensive cars on a public street and had to pay 40.00 a piece. This is very poor business ethics, and I am very disappointed in the service and their lack of caring. The attendant showed no remorse and did not even apologize. Too bad!

   Yolanda , M   posted on 12/31/2016

   Lisa, P   posted on 12/28/2016

Due to the ice "storm" the day or two prior to arriving the parking lot was a sheet of ice. There was no ice melt in the parking lot or on the sidewalk back to the lobby where we waited for the shuttle. It was dangerous. I saw the security cameras on the property so I wasn't nervous about leaving my car for an extended period of time. Luckily all ice was gone by the time I got back. Everything was in good order. The staff is friendly and helpful!

   Rajat, K   posted on 12/27/2016

Service for everything was great..!!

   Levis, N   posted on 12/20/2016

   Lori, O   posted on 12/19/2016

The snow and ice had not been removed at all from the parking lot. I fell hard. I think you should have ice scrapers, etc available in the hotels for surprise snow storms.

   Craig, M   posted on 11/29/2016

Always excellent service. Thanks!

   Stefanie, R   posted on 11/24/2016

The guy taking us to the airport was not helpful at all!! My Mom could hardly get on the van. Coming back we had a really wonderful driver. Helped us with the bags and getting into the van. He was fantastic!

   Yonghai, L   posted on 11/22/2016

   Noble, M   posted on 11/14/2016

Impressed by the prompt courteous service. Our pick up driver was cheerful and shared the latest information about the KC Chiefs.,

   Jerry, S   posted on 11/11/2016

Our experience very good, prompt & referred to several friends. Would use again.

   Cecil , S   posted on 10/31/2016

The experience was very good. I would highly recommend this parking area to everyone. Everyone was nice and helpful.

   Russ, T   posted on 10/29/2016

Worked out great. Had to drag our luggage to where the driver stopped do to other pickup vans getting there at the same time. No big deal.

   Sue Ann, H   posted on 10/26/2016

was most impressed and will use this service in the future!

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