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Plaza Hotel MCI

Hours of Operation: Open 24 hrs
Shuttle Info: 4:20am-12am Every 20min.
Parking Lot Type: Uncovered
Parking Service: Self
4.43 out of 5 stars   (based on 783 reviews)
(review this lot)

Located 1 mi. from the Kansas City Airport

Located just 5 minutes from the Kansas City International Airport. Our complimentary shuttle runs from 4:20AM-12:00AM every 20 minutes. You must book your reservation online and show up with your confirmation. Address and Driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Plaza Hotel MCI Reviews
   Bethany, G   posted on 2/14/2017

The driver had the radio on political talk station. During these tense political times, I found that to be inappropriate.

   Dave, M   posted on 2/14/2017

   Denise, S   posted on 2/11/2017

Very courteous and prompt. Will use again.

   Lezgin, A   posted on 2/6/2017

   Vito, C   posted on 2/5/2017

   Loretta, R   posted on 2/2/2017

Another great stay!

   Victoria, R   posted on 1/31/2017

The driver made my husband load his own luggage and then the driver loaded a white couple luggage with no problem . We feel it was a race issue .

   Grace, E   posted on 1/31/2017

Everything was great and I appreciate the Plaza Hotel and Global Parking for providing me with this great opportunity to park.It makes my traveling experience from Kansas City Airport enjoyable and worry free.

   Jerry, L   posted on 1/30/2017

We enjoy using this service. However the driver was not very helpful this time. He didn't seem to want to handle the luggage.When we got ready to go the airport we had to load our own luggage. He just stood there and waited for us to load it.This is the first time this has ever happened. When we came back at the airport it was cold and I just set the luggage there and let him load it. Another couple had some large luggage and he came and opened the door and said he needed someone to help load it

   Brian, A   posted on 1/28/2017

Not much leeway with the return shuttle. I called at 12:02 to get the shuttle, and they refused stating that they won't run a shuttle after 12. I ended up riding back to the hotel in an Uber. I had attempted to call about this earlier in the day, and they told me to call back after I landed, so I feel a bit misled. Also, when I got to the hotel, there were two people attending the desk and neither looked busy, so I don't understand why neither could have operated the shuttle. Not very pleased.

   Jess, S   posted on 1/24/2017

   Farris, R   posted on 1/24/2017

My only complaint is that we were not informed the shuttle was not allowed to pick us up at the terminal curb and that we should have been waiting at the outer curb for the shuttle. This obviously important information should always be clearly communicated to customers who are loaded down with luggage.

   Grace, H   posted on 1/18/2017

   Rick, S   posted on 1/18/2017

We landed and tried to call the motel to order the shuttle for pickup. Several calls and a half hour latter, they finally answered the phone, and the shuttle was dispatched quickly. Have no idea why a motel would not answer there phone. Everything else was great.

   stacy, m   posted on 1/14/2017

this was my first time using this service,our driver on the way back was terrific, fast to pick us up and dropped us off right at our car, thanks!

   Vinique , K   posted on 1/14/2017

   L, B   posted on 1/9/2017

The check in experience was bad, front desk gentleman was rude. The shuttle took 45 minutes vs 20 that they advertise. The return was much better. It was different staff. The young guy that picked me up was fast and friendly. The woman at the counter was nice. Parking lot is very worn down.

   Rochelle , T   posted on 1/7/2017

   Allan , D   posted on 1/5/2017

Used this hotel (Plaza Hotel) a number of times and have never been disappointed.

   Bob, W   posted on 1/5/2017

All paved parking was full. The attendant told me they had a spot for me in back by there satellite dish. When I got back there there was no paved area, so had to park in a weed patch.

   Brandon, B   posted on 1/2/2017

I was pleased to see the cameras in the lot. My car was parked for 11 days over Christmas holidays, as I went back home to Ohio from KC airport. Having an early flight was a stress, but the shuttle which starts at 420 was extremely prompt and the Plaza hotel had employees which are there to assist with the driving and loading to get you to your destination with plenty of time. It takes the shuttle 6 minutes approx to get from their hotel to the terminal entrances. Definitely recommend!

   Nicole, M   posted on 1/1/2017

   Scope, S   posted on 1/1/2017

Very conveniently located. Parking was a hassle, because their lot was pretty much full. Ended up parallel parking on the ramp to the parking lot. The shuttle drop off and pick up were prompt. The shuttle arrived less than 10 mins after calling them. The driver never spoke, smiled, or helped with luggage, but we didn't mind because he got the job done quickly.

   Scott, E   posted on 1/1/2017

When we arrived on our confirmed date and time, we were told that they were full and we had to park both cars on the public street. We had to leave two very expensive cars on a public street and had to pay 40.00 a piece. This is very poor business ethics, and I am very disappointed in the service and their lack of caring. The attendant showed no remorse and did not even apologize. Too bad!

   Yolanda , M   posted on 12/31/2016

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