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SureStay Plus Hotel MCI

Hours of Operation: Open 24 hrs
Shuttle Info: 4:20am-12am Every 20min.
Parking Lot Type: Uncovered
Parking Service: Self
4.44 out of 5 stars   (based on 838 reviews)
(review this lot)

Located 2.2 mi. from the Kansas City Airport

Located just 5 minutes from the Kansas City International Airport. Our complimentary shuttle runs from 4:20AM-12:00AM every 20 minutes. Only 1 round trip of shuttle service is included with your reservation. Additional trips to or from the airport other than the 1 drop off and 1 pick up included in the parking price will be $10.00, paid at the hotel. You must book your reservation online and show up with your confirmation. Address and Driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
SureStay Plus Hotel MCI Reviews
   Diana, O   posted on 10/22/2018

   James, K   posted on 8/27/2018

   Patti, R   posted on 8/12/2018

   Bradbury, F   posted on 8/7/2018

The shuttle was on time for arrival and departure. The parking lot is a little rough at the SureStay Hotel, looks like they are repaving but stopped? I'd use the service and this particular hotel again for sure.

   David, A   posted on 8/6/2018

I parked my truck there for a month with no problems. I was hesitant at first to use a hotel parking lot for long-term parking but once I got there and saw how many cars were parked there that anxiety quickly left. My only caveat is I wanted to use a car cover but I couldn't because the way they identify authorized "parkers" is by using a parking tag that is hung from the rear-view mirror, which would've been obscured if I used my cover; maybe they'll come up with a workaround some day.

   James, B   posted on 7/28/2018

   Sean, J   posted on 7/22/2018

   Anne, M   posted on 7/11/2018

   Rob, G   posted on 1/3/2018

My flight arrived very late at night (after 11:00 PM) and was able to call the Hotel and ten minutes later the driver was at the airport to get me. A++

   James, K   posted on 12/30/2017

All the renovation at Plaza Hotel made getting to front desk and finding shuttle a little difficult. But I realize this is a temporary problem. I have used this service before and will use them again when needed. Very good economical option to parking on airport site.

   Sue, D   posted on 12/29/2017

   Daniel, T   posted on 12/29/2017

When contacting the hotel for my airport pickup ( on my return) The hotel associate gave me vague instructions, and was quick to end the conversation. Consequently I nearly missed the shuttle because I was not in the designated area . I caught the shuttle as it was driving away and was able to get in. The driver practically berated me because I was not where I was supposed to be.....Conversely , on my first interaction,( when I first parked) both the hotel staff and driver were very curtious

   Diana, G   posted on 12/28/2017

   RONALD, R   posted on 12/21/2017

Great service.

   Pam, B   posted on 12/20/2017

   mary, l   posted on 12/16/2017

everyone very nice.

   Janet, B   posted on 12/11/2017

I will never park there again. The driver who picked me up at the airport opened the back van door and waited for me to load my bags. I am a 62 year old woman and my bags weighed 35, 45 and 55 lbs. He pulled them out and put them on the ground at my car. Then he waited while I loaded the 2 heaviest, and when I turned back to get my carry-on, he had his hand out! He even stepped to the side to be sure I couldn't just get in my car without either tipping or arguing! Never again.

   Tom, S   posted on 12/3/2017

Driver refused to help with baggage. Said he was a driver. Offed no help in folding down rear seat so golf clubs could fit in vehicle. I guess he doesn’t know how gratuity is earned.

   Nicolette, N   posted on 5/8/2017

   Juliann, K   posted on 5/8/2017

The attendant when I first arrived that worked at the hotel was extremely rude. Everyone else, both shuttle drivers were awesome.

   Gerald, A   posted on 5/2/2017

Good customer service, excellent shuttle. Was prompt and courteous

   Kim, M   posted on 5/2/2017

Front desk was hard to understand and could not find us but the cost was great

   jiankai, h   posted on 5/1/2017

everyyhing is great

   Denice , H   posted on 5/1/2017

   Ellen, N   posted on 4/30/2017

I appreciated being picked up promptly on my return. The driver took me to my car and and loaded my luggage which was a great help. Very courteous attendant

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