posted on 1/4/2017
A special thank you to Eddie at the desk who got us into a ground floor room as soon as we arrived. The food was very good and I would stay there again.Everyone was so friendly and helpful.
posted on 12/21/2016
Shuttle on the way was great. On the way back i called and they said wait at the curb by door 53 and they never showed up. We waited an hour,,,, no one. finally called and they said the driver had to pickups so they parked and went home. Thanks...we had to buy a taxi after sitting on the curb freezing to death with three very little kids. They issued no apology or any explanation. So we will NEVER use this service again.
posted on 12/20/2016
Most of the review doesn't apply. The lot was in the hotel we stayed in. There were few spaces and when we returned, our car was incredibly dirty, but in no way harmed. Using the lot was much less expensive. The hotel clerk recommended LYFT and we enjoyed the saving at LYFT,too. We appreciated the cost savings. The shuttle service was too late for our flight. Thanks
posted on 12/4/2016
posted on 12/3/2016
Very nice man on the shuttle will do this again soon
posted on 11/26/2016
I was left at the airport for over a hour after they said they waited on me and my family and I have used these services before but never again!!!!
posted on 11/19/2016
posted on 11/4/2016
I normally do not comment on these surveys, but I just wanted to say that the driver who picked me up was extremely helpful and friendly. I know normally you get bad comments in this section, but I just wanted to let you know what a good job he is doing. I will continue to use your service in the future.
posted on 10/12/2016
posted on 10/1/2016
It made my parking experience. Instead of paying high airport long term prices I parked for 7 days for just under $50.00 you can't touch that at the airport and we were only minutes away by a very new shuttle and wonderful shuttle driver.
posted on 9/27/2016
The staff was nice enough. The lot is in a really run down area off The Strip. The parking lot did make me think twice about leaving my car. It has a 1970's motel look-like the ones my parents went to way back when motels were popular, and as I understand it a "hotel" that has doors that open onto balconies rather than into a hotel is a motel. Getting them on the phone let alone to collect you at the airport is a job. For all the wait I'll take an Uber next time.
posted on 9/19/2016
posted on 9/1/2016
posted on 8/14/2016
This parking experience was by for the best of all Las Vegas parking lots. Staff and drivers were very respectful and professional. The shuttle bus/van was spotless.
posted on 8/9/2016
Hotel lobby extremely smoky. Arrived before 9 pm as didn't want to take chance missing last shuttle. Learned 9 pm was last shuttle due to no driver. Hotel did pay for a taxi to airport. On return, called hotel at 5:07 pm. Told driver enroute. Called again at 5:33. Was told informing driver. Pick up was 5:50 pm. Felt this was slow.
Kelley , B
posted on 8/2/2016
Great experience. Staff at hotel awesome.
Earlene , W
posted on 7/31/2016
This was the first time I used this service,and no one told me I should see the shuttle when it arrives,therefore I missed it to the airport and had to call a taxi to make sure I made my flight
On my return. I called and was told it should be there in about 20 minutes----while waiting in the heat it arrived 45 minutes from the time I called. Don't think I will do that again.
posted on 7/18/2016
Will use this service again.
posted on 7/16/2016
posted on 7/11/2016
We needed shuttle service after 10:00 PM, that would have been nice.
The shuttle arrived about 10 minutes early but didn't invite us into the van till time to go. It was a very hot day.
posted on 7/10/2016
It was a pleasant experience!
posted on 6/29/2016
Driver came 20 min late to pick us up. Then drops off people to a casino before taking us to airport. He then dropped us off in the area and we had to walk a long distance to check in and almost missed our flight. On return we waited 45 min. And he never picked us up, so I had to take taxi and it cost me $20.00. So I won't be using you ever again
posted on 6/15/2016
the gps location did not align with the parking lot, not the fact of the parking lot, but needs to be resolved. the shuttle driver was very nice, and I was impressed by his courteous behavior. the hotel staff, was fine, but not great, they were a little on the curt side. I would use them again.
posted on 6/10/2016
When I checked in the attendants were preoccupied with their own personal conversations,it was ten mins after the shuttle service ended, I had to call a cab as I was waiting the shuttle pulled up but I still had to take the cab. When I returned I called the hotel numerous times but the prompt for guest services & operator would just go back to the main menu. I ended up paying $50 in cab fares which was the same price it was to park. I'm extremely dissatisfied with the service I received.
posted on 5/29/2016
Would utilize this service and location again.