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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 24/7 Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self
4.53 out of 5 stars   (based on 858 reviews)
(review this lot)

Located 1.8 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day, every 30 minutes. If you are traveling with a child from birth to 6 years old under 60 pounds, you MUST have a car seat or booster seat for the shuttle to be transported to the airport. The hotel will keep the car seat or booster seat in the office if you do not want to bring it on the plane until your return. Reservations must be made online in order to take advantage of this internet-only special parking rate. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Miriam, D   posted on 12/31/2017

Fast and efficient.

   Jayson, C   posted on 12/30/2017

   MICHAEL, S   posted on 12/28/2017

Our driver was the same both ways at the Holiday Inn. She was awesome. Very friendly and accommodating with our large luggage. She is a 5 Star Driver!

   Al, C   posted on 12/27/2017

Excellent facility with VERY reasonable pricing.

   Lori, B   posted on 12/25/2017

   Nattha, W   posted on 12/22/2017

   hartford, h   posted on 12/22/2017

vary good.

   mark, c   posted on 12/17/2017

Great place to park

   Amy, A   posted on 12/11/2017


   Tyrone, P   posted on 12/8/2017

Kudos to Holiday Inn Express. Five star rating in all categories.

   Maurice, C   posted on 12/6/2017

   Leana, S   posted on 12/5/2017

I am very disappointed in the service. I called four times before being picked up, even more disappointing was the front desk help. This placed me an hour behind schedule. From my first call to arrival at the hotel was 45 minutes. The front desk could only say that the driver has not yet returned and left a while ago, she must still be there. They only called the driver upon my request. I stated I would call an uber if necessary however I needed to get home.

   Gwen, P   posted on 12/4/2017

Service was great getting to the airport but returning was very slow. My. Flight got in early so I called right away but still had to wait an extra long time for shuttle . I ended up calling twice which I've never had to do. But still satisfied with service.

   Andy, I   posted on 5/11/2017

   Cynthia, D   posted on 5/8/2017

Thank you for having the pickup shuttle bus. I have used your shuttle bus two times. on my return trip the bus would take 45 minutes to pick me up. I hope that could get better.I would like to use it again.

   Barbara , T   posted on 5/2/2017

   Jeff, P   posted on 4/30/2017

   Sarah, G   posted on 4/30/2017

   Maurice, M   posted on 4/27/2017

Everything went well with your car was in good shape. I would do it again

   Robert, M   posted on 4/25/2017

   William, G   posted on 4/22/2017

   Jennifer , F   posted on 4/22/2017

Marva was very nice and pleasant

   Mary, H   posted on 4/21/2017

Didn't use shuttle. The parking lot was easy to find, but congested. Twice the valet could find my car or keys. Had to wait and was almost late for appointment.

   Cindy, H   posted on 4/18/2017

I hate that they changed from on demand to every 30 minutes. That can make a big difference in travel and connections. We have parked here for years.

   K, L   posted on 4/17/2017

as I'm attempting to check in and get my parking pass, the person at the front desk was on the phone the evtire time on what sounded like a personal call. I think it would have been more professional to hang up or put them in hold to work with their customer. Other than that, everything went well.

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