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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.47 out of 5 stars   (based on 534 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day. between 5:00AM-10:00AM every 30 minutes and from 10:00am to 5:00am it is on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Nick, J   posted on 8/28/2015

   Mary, H   posted on 8/23/2015

   Jonathan, W   posted on 8/17/2015

   Patricia, H   posted on 8/16/2015

Excellent service all the way around.

   Amanda, E   posted on 8/16/2015

   Ron, P   posted on 8/14/2015

   Cindy, L   posted on 8/14/2015

   M, S   posted on 8/12/2015

Parking at the Holiday Inn Express went well, except we got there about 6:40 AM and were told that the shuttle would not leave for the airport until 7 AM, even though it was parked in the pick up area. So the driver did not come out to the van until 7. We cut it a little close for the flight, but we made it. On the return, the shuttle took about 20 minutes to get to the transportation area from the time we called for it.

   Astrid, E   posted on 8/12/2015

I was very satisfied with the service provided. would use them again and again.

   Ophelia, C   posted on 8/12/2015

It took 45minutes to be picked up at the airport on my return after my call. The drivers were nice and courteous. Other than the late pickup it was a good experience.

   Richard, L   posted on 8/10/2015

Great location & shuttle.

   Pablo, E   posted on 8/10/2015

   William, C   posted on 8/9/2015

Very friendly and polite.

   Stephanie, R   posted on 8/9/2015

Took 35 minutes from time I called the shuttle to the time it showed up at the airport. Called back to check in with front desk and the man who answered the phone said "well I know the driver had to go get gas..." That should not be done while customers are waiting! 35 minutes is unreasonable, and if there were issues with the shuttle, I should have been informed when I called. Driver then pulled up to front door and left me to take my bags to the car in 100+ degree heat.

   Stephanie , J   posted on 8/9/2015

   Frank, A   posted on 8/9/2015

Excellent service and I am pleased. My friends will hear about your services

   Scott, H   posted on 8/7/2015

I stayed at the Holiday Inn and left y car there for the week. ZERO Problems.

   Andrea, L   posted on 8/6/2015

   Kate, B   posted on 8/4/2015

I waited for 49 min. I called after 30 min and they said I had missed the shuttle. However, I was standing in the appropriate place from the time of my initial call on, and I am extremely motivated to watch for the bright green-sided van that will rescue me from the new orleans heat. Then i waited another 20 min. The driver apologized upon arrival and gave me a cold bottle of water, which was nice.

   Steve, P   posted on 8/3/2015

   James, W   posted on 8/3/2015

Shuttle driver took a very long time to pick me up ,even after two calls. Other Shuttle made two or three trips before the lady pick me up. Other then that every thing was great.

   Karen, M   posted on 8/2/2015

   Michael, W   posted on 8/2/2015

Lot is wrap-around the hotel with lots of in-out traffic and narrow spaces, so expect car door dents.

   Ann, J   posted on 8/1/2015

Second time I park there. The hotel staff is courteous, and I just think the van driver is a great woman. Very friendly and outgoing.

   Darryl, A   posted on 8/1/2015

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