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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.5 out of 5 stars   (based on 681 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day, every 30 minutes. If you are traveling with a child from birth to 6 years old under 60 pounds, you MUST have a car seat or booster seat for the shuttle to be transported to the airport. The hotel will keep the car seat or booster seat in the office if you do not want to bring it on the plane until your return. Reservations must be made online in order to take advantage of this internet-only special parking rate. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Robert, C   posted on 6/22/2016

It took about 40 minutes from the time we called until the shuttle came. Would like for it be come aa little quicker.

   Frances, C   posted on 6/22/2016

I love this service. This is my second time using this service and I plan on using it again and again.

   Constance , H   posted on 6/20/2016

   Billy, M   posted on 6/18/2016

Global parking at the Holiday Inn Express parking lot was a great value at $56 for the week. The front desk at the hotel knew about my parking reservation & explained all needed details to me by phone. The shuttle arrived moments after I did to take me & others to the airport 4:30 am. Upon arrival after our vacation, the shuttle arrived to pick us up at the transportation center 20 minutes after our call for pick-up. Thank you for your excellent service. I will use globalairportparking again.

   Mary, N   posted on 6/17/2016

The whole Holiday Inn staff is outstanding.

   Margueritte, S   posted on 6/16/2016

Global Parking was THE most enjoyable part of our travels. Thank you for your courtesy, prompt pick up to and from the airport. You certainly have my business in any future travels to and from New Orleans!

   Darlene , W   posted on 6/15/2016

The shuttle driver was courteous and professional I will definitely use global again.

   Herman, O   posted on 6/13/2016

The shuttle and parking was good. I'll ride to the airport was excellent. But returning from airport was a roller coaster ride. We thought the driver was going to throw us out with the curves and hard breaks stop.

   Kim, A   posted on 6/13/2016

   John, R   posted on 6/13/2016

Close to the airport. Don't have to wait too long for shuttle. No problems. Saved money! Only knock would be that you have to park in the back of the building but the shuttle will only drop off and pickup in the front of the building...

   troy, w   posted on 6/13/2016

Excellent sales and Service.

   Thomas, S   posted on 6/12/2016

I thought the service was very good. Good is highest review I give. You can always improve. I haven't used parking before so it is hard to compare to others. I had no issues.

   John, S   posted on 6/12/2016

   Cheryl, G   posted on 6/8/2016

   Denise, M   posted on 6/8/2016

The parking lot is good and I feel comfortable with leaving my SUV there.

   Diana, D   posted on 6/6/2016

My plane was delayed several times and I got back much later thay expected. The staff were very helpful. Picking up my car waa the easiest part of the trip.

   Emily, L   posted on 6/5/2016

Was left stranded at the airport after calling about 10 times resorted to using an Uber to get back to the parking lot. Definitely not truly a 24/7 shuttle as advertised. Will not be parking here again.

   Johnny, K   posted on 6/3/2016

I give the lower marks because of my experience with your Shuttle Driver on Wed. 5/25/16. I understand you have changed your Shuttle Service from "On Demand" to every half hour. But apparently that morning your Driver didn't understand what that means. At 6 am, I am looking for your Driver and so is the Lady at the Front Desk - he is not answering her on the Walkie Talkie. She finally reaches him by phone a a few minutes after 6 he comes strolling up to the front. NOT GOOD!!

   Steven, J   posted on 5/30/2016

Stayed here a few times and always good service

   S, S   posted on 5/30/2016

Great, prompt shuttle service

   Nancy, C   posted on 5/25/2016

We would highly recommend it to our family and friends. Thank you for great service.

   Joseph, A   posted on 5/24/2016

Expensive for an uncovered parking lot.

   Karen, H   posted on 5/23/2016

The only issue was at our return, I called the hotel for a shuttle while still on the tarmac after the plane landed. It was not at the location when we went through baggage claim. I had to call a second time

   Roland , E   posted on 5/23/2016

   willie, a   posted on 5/20/2016

service was very good, truly no regrets, been using your service for quite sometime.

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