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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.48 out of 5 stars   (based on 404 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day. between 5:00AM-10:00AM every 30 minutes and from 10:00am to 5:00am it is on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Elizabeth, F   posted on 4/18/2015

Great value for the service. Very polite and helpful drivers. Felt car was in safe lot. would recommend highly!

   Bill, S   posted on 4/17/2015

No problems. Shuttle was quick

   Ameya, p   posted on 4/17/2015

   Rhonda, R   posted on 4/14/2015

   Robert, H   posted on 4/14/2015


   mos, o   posted on 4/13/2015

Shuttle Took over 45minutes to pick up from the airport. Kept calling and they said the are on the way, but never showed up until 45 mins later.

   Mary, N   posted on 4/13/2015

   James, C   posted on 4/13/2015

I should had been use this service from this day far word there's no way I stop using this service

   Robert, H   posted on 4/9/2015

Smooth and efficient. Location best if coming from and going to Baton Rouge. Easy to find and access. The wait time at the airport was least among other parking lots I have used.

   Dena, K   posted on 4/8/2015

I Have used this parking lot several times now and have had very good results and will continue to use it.

   Clay, C   posted on 4/7/2015

Waited over half an hour after calling for shuttle. It arrived about 10 minutes after 2nd call. Suspect first call was forgotten.

   Monica, D   posted on 4/7/2015

Everything above was great. When we returned to pick up our vehicle it had been broken into. The back window latch had been pried opened and they tried to steal the truck. The damaged the ignition switch and the truck was not drivable. It had to be towed to a repair shop. We were told you were not responsible for any damage. We could have parked in a Walmart parking lot for the amount of security that was there. We will not be using you again. Monica Davis

   Kenny, H   posted on 4/5/2015

Hotel personnel was informative and nice to deal with. I will use this service again when I fly out of MSYairport

   Kimberley, S   posted on 4/5/2015

I will not use this facility again. Travel Best Inn was the same price, had friendlier people, and I did not have to park in the back lot- making me haul all my luggage all the way around the hotel and adjoining restaurant. It was starting to rain and the attendant didn't even offer to drive me around back to my car on my return. Glad I compared so I know which to choose from now on.

   Wc, B   posted on 4/4/2015

   Aaron, S   posted on 4/3/2015

   Richard, V   posted on 4/1/2015

We appreciate the promt and courteous service. We will use this service again

   William, L   posted on 3/27/2015

Very pleased and was grateful for the refund of unused days. Thanks, Wm. E. Laudeman

   Christina, o   posted on 3/27/2015

   Christi, W   posted on 3/27/2015

It was a little further out than the previous lot but worth it for the amount of saveings. I waited approximately 10 min for the shuttle to pick me up to return to my car. The shuttle driver helped with my luggage and dropped me off right at my car door To save me the struggle of wrestling two very large heavy bags on my own. I will use this lot again as long as the price remains low.

   Ernesto, M   posted on 3/26/2015

   Bruce, P   posted on 3/23/2015

I have a request for Global Parking. The receipt I get in my email to give the desk clerk does not have the reservation dates on it. I have been asked by the clerk at the hotel the last 3 times I used your service to provide this and I cannot. Please put the reservation dates on the email receipt.

   Cheryl, H   posted on 3/22/2015

Upon our return after being up for 25 hr. you are very tired and just want to get home. I called for pick up after arriving at NO Airport. It took driver 25 min. to pick us up. I could not help but notice that it only took 5 min to get to parking area all the way to the car. Why is that? I do wish they would realize how their customers are very tired and are watching every minute. Other than that the prices are great and the drivers are very nice. Cheryl Hebert

   Sue, M   posted on 3/18/2015

Everything went great from our arrival at the parking lot to leave on our trip to our return home today. The shuttle was prompt, the drivers both to and from the airport courteous and helpful. Global parking offers a wonderful service. Thanks for a job well done.

   William, H   posted on 3/18/2015

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