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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.49 out of 5 stars   (based on 609 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day. between 5:00AM-10:00AM every 30 minutes and from 10:00am to 5:00am it is on demand. If you are traveling with a child that is too small for a seat belt you MUST have a car seat for the shuttle. The hotel will keep the car seat in the office if you do not want to bring it on the plane. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Pamela, R   posted on 2/3/2016

easy and will do again

   Srikanth, L   posted on 1/31/2016

   William, G   posted on 1/30/2016

   Joseph, A   posted on 1/29/2016

Cheap, affordable and easy parking. Will stay again.

   J, L   posted on 1/26/2016

Would use next time fly.

   Phil , B   posted on 1/26/2016

   Leslie, K   posted on 1/25/2016

   si, n   posted on 1/25/2016

   Lindsey, C   posted on 1/20/2016

Parking was no hassle at this hotel. The staff was very accommodating and quick. Before leaving, I had to use the hotel's computer to print a paper copy of my reservation, which they had no problem with. Upon arrival back at the airport, just a quick call had the shuttle on the way, and the front desk attendant told me exactly where to be to meet the shuttle. Great service!

   Linda, B   posted on 1/17/2016

This was our second time using this parking facility. The experience was a good one, worry-free (we were gone for a whole week). We have recommended this website to several friends and family members. Thank you for A POSITIVE experience.

   Laura, Z   posted on 1/15/2016

   Lorraine, G   posted on 1/13/2016

Loved your pick up driver......This is the second time we have used your services and will be using them again. Thanks Lorraine Gomilla

   Diane , S   posted on 1/12/2016

   Sungat, A   posted on 1/5/2016

This was a good/great experience. Worked out well. Good job, excellent. I had parked under a tree, I guess; resin sapped out from the tree and really stuck on the windshield, but a small problem. Will use turpentine to scrape out. The whole thing worked out well, actually; Holiday Inn/Express was up to the job, good security, shuttle was basically immediate, too, door-to-door service.. :) Thanks, S. Altis

   Lisa, G   posted on 1/4/2016

   Mark, S   posted on 1/4/2016

Parking is not right by the airport, but close enough. The shuttle took us to the airport right away when we got to the hotel. On the way back, we called the hotel for the shuttle and it got there within 10 minutes, which seemed reasonable for the distance from the hotel to the airport.

   Debbie, M   posted on 1/4/2016

I was pleasantly surprised, number one that the directions were correct, that the hotel actually was well inform and trained on the procedure. The driver "Danielle" (which happen to be the driver round Trip", displayed the best customer service I've had in years, quick, efficient, and obviously loved her job. When I arrived at 330am a security guard politely met me, so very safe. I travel often and will never park at airport, not only less money but less Hassle! Definitely recommend service.

   Camille, O   posted on 1/3/2016

It would be nice if the hotel would answer the phone!

   James, W   posted on 1/3/2016

   Christian, M   posted on 12/31/2015

The one complaint I have that will prevent me from booking future parking reservations with the Holiday Inn Express site is that the front desk attendants are difficult to work with. There are often long delays in getting the shuttle. They usually never ask for the printed copy of my reservation and always accept the copy on my phone to copy down the reservation number until this past reservation where they made me go to the hotel business center, print it and stand in line again.

   Sally, H   posted on 12/31/2015

We were delayed flying into New Orleans from Chicago. We were lucky that the shuttle was already at the airport picking up other passengers. Traffic at airport was really busy at that time. We have used Holiday Inn Express parking several times and are always pleased with the service.

   Robert , G   posted on 12/31/2015


   Ruthie, L   posted on 12/30/2015

Hotel was great, pickup at airport was fast. Had to ask driver to place items in car...tip depends on this (bags (3) were all small. Other wise...5 stars

   Belva, L   posted on 12/30/2015

   Cindy, H   posted on 12/29/2015

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