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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.49 out of 5 stars   (based on 348 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day. between 5:00AM-10:00AM every 30 minutes and from 10:00am to 5:00am it is on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Roxanne, L   posted on 12/21/2014

   Michale, M   posted on 12/19/2014

   Krisi, M   posted on 12/18/2014

   Michelle, J   posted on 12/16/2014

Going to the airport, it was prompt service. But I waited over an hour twenty minutes to get picked up from the airport. I spoke to Yolanda at Holiday Inn Express each time for pick up - I called 3 times. Each time, it was on its way. My driver both times was phenomenol, her name was Tabitha. She was engaging & kind hearted. She just got on duty when she picked me up, so she was not the reason for the tardy pickup. Fortunately I was not in a rush after I landed, so the tardiness did no harm.

   Inez, J   posted on 12/16/2014

   Erwin, W   posted on 12/15/2014

I called them after my return and the line was always busy, I was standing at the transportation center for about 50 min and decided to take a cap back to the parking lot that charged me $20

   Helen, R   posted on 12/13/2014

Best deal in town. Very convenient. Will do this from now on.

   Harriet, P   posted on 12/10/2014

Thank you and Holiday Inn Express for providing economical and easy long term parking.

   D, L   posted on 12/9/2014

   BEN, P   posted on 12/8/2014

Had to call twice and wait more than 30 minutes for shuttle from the airport.

   Celia, G   posted on 12/7/2014

Great Service. Thanks! We have used this service several times and it has always been very good. We plan to use it again in the future.

   Brenda, L   posted on 12/7/2014

Excellent service. We have used this vendor before and will use again.

   Colleen, M   posted on 12/4/2014

Always good service

   Justin , H   posted on 12/2/2014

   Janet, A   posted on 12/2/2014

I am so pleased parking is easy the attendant was helpful fast transportation to and from the airport, I recommend for all my friends.

   Anne, M   posted on 11/30/2014

Great parking experience, I would definitely make use of this facility again.

   Mark, S   posted on 11/30/2014

   Jamie, L   posted on 11/29/2014

Very impressed with the parking and promptness of the shuttle. Will be booking there again

   Nancy, M   posted on 11/29/2014

   Kathryn, M   posted on 11/25/2014

The shuttle was available within a few minutes of my arrival to the hotel. The driver was very friendly. My only concern was that you have to park on the side or in the back of the hotel and the lot was not gated. I was concerned about the safety of my vehicle. It was fine when I returned but I may reconsider next time to a lot that seems to have more security.

   Carolyn, D   posted on 11/25/2014

Excellent service. Good easy parking. Will use facility again

   Marisa, F   posted on 11/24/2014

   Jack, V   posted on 11/21/2014

Very good experience. I will be using the service again in April 2015.

   Stephen, P   posted on 11/19/2014

Easy in, easy out. Shuttle was on time coming and going. Not a covered lot, but well worth the price. Will use again in the near future. Stayed in hotel first night. Nice room.

   Gary, W   posted on 11/18/2014

They did a great job shuttle driver was right on time, very friendly, I'm taking a trip for Christmas I will be using them again. Gary wortham

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