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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.53 out of 5 stars   (based on 845 reviews)
(review this lot)

Located 1.8 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day, every 30 minutes. If you are traveling with a child from birth to 6 years old under 60 pounds, you MUST have a car seat or booster seat for the shuttle to be transported to the airport. The hotel will keep the car seat or booster seat in the office if you do not want to bring it on the plane until your return. Reservations must be made online in order to take advantage of this internet-only special parking rate. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Andy, I   posted on 5/11/2017

   Cynthia, D   posted on 5/8/2017

Thank you for having the pickup shuttle bus. I have used your shuttle bus two times. on my return trip the bus would take 45 minutes to pick me up. I hope that could get better.I would like to use it again.

   Barbara , T   posted on 5/2/2017

   Jeff, P   posted on 4/30/2017

   Sarah, G   posted on 4/30/2017

   Maurice, M   posted on 4/27/2017

Everything went well with your car was in good shape. I would do it again

   Robert, M   posted on 4/25/2017

   William, G   posted on 4/22/2017

   Jennifer , F   posted on 4/22/2017

Marva was very nice and pleasant

   Mary, H   posted on 4/21/2017

Didn't use shuttle. The parking lot was easy to find, but congested. Twice the valet could find my car or keys. Had to wait and was almost late for appointment.

   Cindy, H   posted on 4/18/2017

I hate that they changed from on demand to every 30 minutes. That can make a big difference in travel and connections. We have parked here for years.

   K, L   posted on 4/17/2017

as I'm attempting to check in and get my parking pass, the person at the front desk was on the phone the evtire time on what sounded like a personal call. I think it would have been more professional to hang up or put them in hold to work with their customer. Other than that, everything went well.

   Emily, R   posted on 4/16/2017

The service was very easy, convenient and inexpensive. I would use again.

   marc, r   posted on 4/16/2017

   Roslyn, a   posted on 4/16/2017

Thanks for offering this service. Ii will use in the future!

   Richard, P   posted on 4/10/2017

   Brian , B   posted on 4/10/2017

   Peggy, H   posted on 4/10/2017

Used this service many times while in New Orleans and left car parked over a week and never had any problems! Excellent lot!

   Angelic , J   posted on 4/7/2017

Great service. I will use again

   Anne, U   posted on 4/5/2017

Both of the shuttle drivers were very pleasant and friendly! Probably the only negative of this location is that one must park at the back of the hotel and walk around to the front to catch the shuttle. With luggage and carry ons it was quite overwhelming!

   Greg, J   posted on 4/3/2017

Quick,easy,and affordable

   Vincent , M   posted on 3/28/2017

Both to and from the airport shuttle drivers were friendly, prompt and helped with luggage. This service was less expensive than long term parking. I would recommend using this service.

   Renee, H   posted on 3/28/2017

I always park here. It's close to the airport & the shuttle is always prompt.

   Mary, N   posted on 3/26/2017

What a wonderful world this would be if everyone was as good as this motel.

   G., L   posted on 3/21/2017

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