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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-10am every 30 minutes; 10am-5am on demand
Parking Lot Type: Uncovered
Parking Service: Self
4.48 out of 5 stars   (based on 370 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 24 hours a day. between 5:00AM-10:00AM every 30 minutes and from 10:00am to 5:00am it is on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   J, P   posted on 1/26/2015

Timely departure and arrival pick up with courteous, helpful drivers. Well lit parking area with security visible in the hotel interior when I arrived near 11 pm.

   Samuel, R   posted on 1/24/2015

At this facility you are required to park in the back but the shuttle refuses to drive around the building to pick you up requiring that you find a way to drag your luggage to the front. I will choose another location in the future.

   Winfield, H   posted on 1/24/2015

no problems other than it took 35 minutes to be pick up from airport to get back to car

   Jennifer, C   posted on 1/23/2015

   Lisa, R   posted on 1/20/2015

Issue with what global market site printed from tablet. Was not enough for hotel. Had hard time accessing reservation where it would show receipt number. Had to log in on hotel computer to print it out. Should be able to display on mobile device.

   Allison, H   posted on 1/19/2015

The shuttle was slow. I called twice and still have been waiting for 40 minutes. This is ridiculous. I called soon as the flight attendant said it was ok to turn on phone again and I'm still waiting. Please do better.

   odette, f   posted on 1/11/2015

Great service. It was close to the airport and easy to use.

   David, B   posted on 1/10/2015

NOT PLEASED WITH GBL PK resv. Nothing to do with Holiday Inn. Upon booking representative confirmed there would be shuttle to cruise ship. Cost me $90.00 in extra cab fees. Fortunately found out nifgt before. Rep was very nice explaining Glbl Pk did not go to ship, bUT at this point it was too late. Would appreciate your consideration in refunding off extra costs. Thanks David Bouhl. 6184574111 or dbouhl@gmail.com

   dennis, g   posted on 1/7/2015

   daphani, v   posted on 1/6/2015

I booked my reservation a week in advance, however the morning of my departure trip I was told by the hotel lobby attendant that she "hoped I could find a spot" because it was new year's day and the hotel was full. She then informed me that I could not park in front of the hotel and that if I couldn't find a spot anywhere else I simply could not park... AFTER I had pre-paid for my parking and my flight was only 3 hours away. Needless to say, they need to plan ahead for reserved spots.

   Steven, E   posted on 1/6/2015

Very convienent will definetly use this service again.

   S, S   posted on 1/3/2015

Other reviewers mentioned location was not central which helped us give ourselves a few extra minutes but we highly recommend this shuttle. Prompt and accommodating, even with several small children. Thanks Holiday Inn Express of New Orleans

   Larry, C   posted on 1/3/2015

   john, m   posted on 12/31/2014

   Gary , w   posted on 12/31/2014


   William, K   posted on 12/31/2014

   Ilene, R   posted on 12/30/2014

Thank you Holiday Inn Express. Your drivers are great.

   Kim, M   posted on 12/30/2014

For a busy time of year, the parking experience for me was good. Shuttle drivers were courteous and friendly. Pickup from the airport was excellent - pickup from the hotel to the airport was good.

   Larry, C   posted on 12/29/2014

   Karen, G   posted on 12/28/2014

Will definitely park here again!

   Michael , H   posted on 12/26/2014

Extremely pleasant and helpful staff.

   James, C   posted on 12/23/2014

Outstanding service to and from the Airport. I will use the service again and recommend it to my friends and business associates.

   Roxanne, L   posted on 12/21/2014

   Michale, M   posted on 12/19/2014

   Krisi, M   posted on 12/18/2014

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