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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-1am
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.5 out of 5 stars   (based on 299 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 5:00AM-1:00AM on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Jeremy, C   posted on 10/22/2014

Very friendly and prompt service

   Moriya, A   posted on 10/22/2014

   Dena, K   posted on 10/22/2014

Have used this service twice and will continue to use it. Thank You

   David, B   posted on 10/21/2014

Only negative is the parking lot is almost always full. They must be doing something right.

   Branden , C   posted on 10/20/2014

I always come here because the timing is right, there is usually always space, and I feel safe leaving my vehicle.

   Leesa, F   posted on 10/20/2014

I honestly went with Holiday Inn Express because it was $20 less expensive than the Hilton but I was a but worried about having to wait because I got in at 10:00pm. I shouldn't have been because the service was excellent and they were waiting for me in the parking garage after I received my luggage! Many thanks.

   Ann, S   posted on 10/20/2014

   Meagan, M   posted on 10/20/2014

Great service, particularly the driver who picked me up on the return. (Sean?) Very nice and prompt...will definitely use again.

   Robert, R   posted on 10/18/2014

The whole process was as advertised - easy & efficient. Julia Mejia in particular seemingly went out of her way to make us feel welcome & in the right place. Our thanks to her.

   Darren, D   posted on 10/18/2014

Pick up at airport was very bad, wait over 30 minutes. Had to call twice.

   Richard, O   posted on 10/17/2014

On my return I had to wait over 25 minutes for the shuttle.I called and they said it was on its way. I saw the shuttle go up the ramp to drop people off. But it never came down to the Transportation center. I had to recall and shuttle finally came. This is the first time something like this occured. I will try again if something like this happens again than I won't park there anymore.

   Alicia, B   posted on 10/15/2014

   Valerie, L   posted on 10/15/2014

Drivers were courteous and prompt both to and from the hotel.

   Mat, D   posted on 10/14/2014

Even had a cold bottle of water waiting on me when I got on the shuttle after 6 hours of travel and nothing to drink (by choice ). So this wAs a nice touch! Doubled his tip :))

   Melissa, F   posted on 10/14/2014

   Victoria, A   posted on 10/12/2014

Parking and taking the shuttle to the airport were great - no problems. However, I waited to get picked up by the shuttle from the airport for about an hour. When I called after waiting 40 minutes, the hotel said a shuttle had already made two rounds to the airport, but only dropped off and didn't pick up. I only parked here because my usual place was full, I will not do it again.

   Louis, C   posted on 10/11/2014

NOTHING MORE TO SAY,,EVERYTHING WENT LIKE CLOCKWORK. THANKS FOR THE OUTSTANDING SERVICE. ALL THE BEST, LOUIS G. CANCIENNE, COLONEL,US ARMY, RETIRED

   Erika, F   posted on 10/10/2014

Was very pleased with everything. We had no problem with drop off or pick up. The staff were very pleasant and helpful. Would recommended to any one. We parked at the Holiday Inn, New Orleans. Thanks Erika

   Larry, C   posted on 10/9/2014

The shuttle bus runs every 30 minutes. I wish it could run every 20 minutes or sooner than 30 minutes if there is a request from more than two customers.

   Jason, A   posted on 10/7/2014

Your staff was EXTREAMLY helpful. Thank you very much.

   Stacey, D   posted on 10/5/2014

It was perfect and I would park there again.

   Shannon, S   posted on 10/3/2014

   Bruce, P   posted on 10/1/2014

Waited for the pick-up shuttle 40 minutes after I called for it and was told it was on the way. Lot is 6-7 minutes from the airport.

   john, d   posted on 10/1/2014

   brenda, D   posted on 9/23/2014

I was very pleased with service. Car was found just the way I left it. The shuttle arrived promptly. The driver was very pleasant. She went above andbeyond.

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