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Holiday Inn Express MSY

Hours of Operation: Open 24 hours
Shuttle Info: 5am-1am
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.47 out of 5 stars   (based on 234 reviews)
(review this lot)

Located 1 mi. from the New Orleans Airport

Located 1 mile West of the airport entrance off Airline Dr. on James Dr. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 5:00AM-1:00AM on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express MSY Reviews
   Mae, M   posted on 7/30/2014

There was no one at front desk to check us in. Finally called the phone number and someone eventually came to answer the phone.

   Jeanne, M   posted on 7/30/2014

This was my 1st time using a parking service & my 1st time using New Orleans airport. All went well, was very organized, and extremely helpful to me and my peace of mind. All the details were laid out in advance and booking the parking reservation was real easy. I would definitely use this booking service again and the services of Holiday Inn Express MSY.

   Steven, U   posted on 7/28/2014

Checking in for the parking was about a 15 minute wait. Then had to wait for them to find someone to drive the van to the airport. Parking there is convenient, most of the staff is courteous but it's usually a 5-15 minute wait to check in for the parking. We fly every week and know if we are parking here we need to factor in extra time so we aren't late to the airport.

   Keith , A   posted on 7/26/2014

My van rear bumper was damaged! The option where I parked my van was located with grass. Thus the people cutting the grass let their weed eater string making contact with bumper knocking off the paint. The back side of van was covered with grass so when I went to wash I seen the mark of weed eater. My van is 2014 10,429 miles only.

   Ross, P   posted on 7/25/2014

We were very pleased. We were traveling for a family emergency and were very glad to find out tht the shuttle did not have a leave time (other companies have a rule of leaving on the 1/2 hour, etc), we were in a rush and were very glad of this. The staff and driver were very friendly.

   William, G   posted on 7/25/2014

   Cindy, T   posted on 7/24/2014

   Claude , B   posted on 7/24/2014

This is my 2nd time to use one of your facility partner sites and I have been very pleased both times. Have a trip planned in early September and will use your services again. Much more cost effective than on site airport parking.

   shirley , b   posted on 7/22/2014

   Erin, J   posted on 7/22/2014

   George, S   posted on 7/20/2014

   Tim, D   posted on 7/20/2014

   Steve, U   posted on 7/16/2014

Very courteous drivers!

   Joyce, H   posted on 7/15/2014

This is the only place I use for short time parking. The price is right and the people are great.

   Jenee, B   posted on 7/15/2014

No complaints. Hotel is near airport as promised. The shuttle was very prompt going and upon return. My car was in tact, exactly where I left it. I will definitely use this service again.

   Marcy, F   posted on 7/14/2014

I had the same person for the trip to the airport and from the airport. She was a very nice person and I was actually elated when I saw that it was her picking me up.

   Rebecca, L   posted on 7/14/2014

It was a great experience - easy, prompt, convenient! Thanks - will use you guys every time!

   Ernestine, M   posted on 7/13/2014

I waited 40 minutes and the driver never showed up i tried calling Gobal again and the office was closed was advised it would closed until monday morning , this was Saturday night, was is supposed to stand on the curb with 2 children until Monday morning, i got the Holiday inn Express number and call the hotel direct and was told by the person that answered the phone that the drivers intercom was dead and he didn't get the message, but she would send him out, Is this the way you do business?

   Stefan, C   posted on 7/13/2014

   A, M   posted on 7/9/2014

Had to wait 40 minutes for the shuttle to pick me up when I returned to the airport. Otherwise, the experience was painless, and the pricing very reasonable.

   Jolly, M   posted on 7/8/2014

No Problems. Shuttle was Prompt on arriving at airport. Would definitely use this service again

   Cathleen, R   posted on 7/7/2014

There is a need to post where parkers are supposed to park. It was a busy weekend, and filming was going on at the Hotel, so parking was very limited. After I had parked, the shuttle had left and then I had wait for 15 min. for the shutle to come back. Then, it was change of shift, and i had to wait another 10 min. But everyone was very nice.

   Nicole, B   posted on 7/6/2014

   Johnny, K   posted on 7/6/2014

   Joan, Q   posted on 7/6/2014

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