posted on 5/22/2015
It was a horrible experience!! The hotel had no notice that I was arriving... They had to call a cab for me which the hotel paid for. The hotel was also difficult to find.
Once again, upon my return, I called the hotel to make sure that they had me listed. THEY DID NOT!! And again, the hotel had to call a cab to get me to the car.
The hotel staff was lovely, however, they had no record of you informing them that I had made and PAID for a resversation!!
Will not use you again.
posted on 5/8/2015
People were on time and friendly. Excellent service and will use in the future.
posted on 4/15/2015
Shuttle was not working, so it kind of delayed me a bit because I had to wait on a taxi, also when I returned 5 days later it was the same situation. The shuttle van was sitting there in the parking lot. I don't know if there wasn't anyone to drive it or what.
posted on 4/5/2015
posted on 3/18/2015
When I got to the hotel they informed me that no one was available to take me in the shuttle, so they had to call me a cab. I had to wait an additional 15 minutes for the cab to get there once they were called. The same thing happened when I got back. I called the hotel & they sent a cab. Granted, I didn't have to pay for the cabs, but it wasn't what I was expecting. It's hard to really rate a shuttle service when I didn't really get to use it.
posted on 12/27/2014
Safe, convenient location and great rates. I always leave my vehicle here.
posted on 12/27/2014
I was very pleased with the service and will use it again
posted on 12/3/2014
This was not the best experience for off site airport parking.I expected a shuttle bus of some sort,but instead,the Comfort Inn people called a Yellow Cab. We had to wait 20 mins.On our return, we called the Comfort Inn and we were told they would call Yellow Cab and the driver would call us.This whole process took almost 30 mins.Then the cab driver says I will have to pay the $3.00 few he had to pay to get into the airport.I did not pay this and it better not show up on my credit card.
posted on 11/29/2014
Parking was great but the shuttle was not operation so they called a Yellow Cab. Both Yellow Cab drivers were good but wanted me to pay their $3.00 fee to go to the Airport plus a Cab tip.
posted on 11/23/2014
posted on 10/30/2014
Even though the Shuttle was down, Stephanie sent a Taxi to pick me up from the Airport. It was a great experience and will use the service in the future. thanks
P.S. The driver going to the Airport was very helpful.
posted on 10/27/2014
The shuttle to the airport was prompt and convenient. However, when we returned to the airport, we phoned the hotel and waited for over 30 minutes after getting our baggage before we took a cab to the hotel to get our car.
posted on 10/18/2014
Excellent resource !
posted on 10/7/2014
posted on 10/3/2014
The shuttle was not available on arrival, so the Comfort Inn called and paid for a taxi. It was fine, just took much longer than I expected. On the return, the shuttle was available and very quick and nice. So, if this was just a one-off situation (which I gather it was), it is not a big deal. I would use this service again.
posted on 10/2/2014
posted on 9/29/2014
On the trip to the airport, the hotel's driver had an emergency. So the hotel called a cab at their expense. There was some delay, but it all worked out just fine. Pickup was very smooth with courteous driver recommending a good place to eat late at night. Car was where I left it and in the condition I left it. This is my second time using the service.
posted on 9/15/2014
Great and polite service from the reception, to drop-off, to pick-up.
posted on 9/13/2014
posted on 9/8/2014
posted on 9/5/2014
The people at comfort inn where so nice. I missed my flight on Thursday and Stephanie the front desk mngr. felt bad for me so told me to come back on Friday and have breakfast on us. Great place to park, half the price than parking at the airport.
posted on 8/31/2014
posted on 8/27/2014
posted on 8/20/2014
posted on 8/20/2014
The shuttle driver was so nice and courteous. Very pleased! Will use them again