posted on 1/23/2017
Very happy with everything
posted on 12/14/2016
posted on 12/13/2016
The biggest problem with this parking service is that the shuttle only leaves the airport every hour on the hour and arrives at John Wayne about 10 minutes later to pick up passengers.
One must call the hotel from the airport and let them know that you have arrived.
On top of that the staff do not seem familiar with their parking program.
I would recommend using a parking service closer to the airport.
posted on 12/11/2016
This service made going to the airport a more pleasant experience. Our plane coming back to Orange County was more than an hour late but your staff made it easy for us by getting and paying for a cab.
posted on 12/4/2016
Shuttle leaves on the hour only. And only picks up around 15 past the hour from the airport. If you can deal with this, then this is excellent covered parking. Lots of parking spaces available during our travel. On our way back, the shuttle driver was on break and the hotel paid for a taxi to take us back to the hotel. Excellent service if you can plan around their limited shuttle service.
posted on 12/3/2016
Shuttle was supposed to leave at at 10am Didn't leave until 10:13am
Upon the retuning, we called for the shuttle and were told it was not running and to catch a cab. Needless to say the cab driver was not happy for such a short fare after waiting in the taxi line for no telling how long.
posted on 11/29/2016
Thank you for a great service! At a fair price..
posted on 11/28/2016
Kristen , S
posted on 11/25/2016
posted on 11/7/2016
posted on 11/3/2016
Everyone was very nice but the shuttle to the airport did not have enough seats and two of us ended up sitting on a tire well and some other non-seat belted seat. Returning, no shuttle ever came. I waited for over an hour and they told me to take a taxi. The taxi driver was upset and said this always happens with this hotel.
Kimberly , M
posted on 10/31/2016
Best service ever...the front desk people were nice, the shuttle was immaculate! The garage was covered and safe/ clean. I travel a lot and I would definitely recommend this service and this hotel!! I'll be back!
posted on 10/27/2016
posted on 10/23/2016
The notes van was not running so they cab bed us to and from the airport very good customer service
posted on 10/19/2016
I didn't realize the hotel didn't offer a shuttle from the airport after 10 pm. I would not have utilized that location had I realized it before booking.
posted on 10/17/2016
Great location near airport. Staff very friendly and courteous. New electric shuttle for ride to airport and then reimbursed taxi for return ride. Highly recommend vs airport long term parking.
posted on 10/13/2016
It was great and we will do it again.
posted on 10/8/2016
posted on 10/5/2016
posted on 10/3/2016
Great service. There were a number of parking locations to choose from, which was nice. We will use Global parking again for our future flights
posted on 10/2/2016
Our trip to the airport was great, the shuttle was waiting for us when we arrived at the hotel and got us to the airport quickly. However, on our return trip we called the hotel from the airport to pick us up, and we were told the shuttle was not running. We had to get a cab to the hotel. They did reimburse us but it was a slight inconvenience and we were never given an explanation as to why the shuttle wasn't able to pick us up.
posted on 9/20/2016
VERY POLITE AND PERSONABLE SHUTTLE DRIVER!! HIS NAME WAS MIKE.
posted on 9/19/2016
This is a great way to park in a covered garage and safe location.
posted on 8/20/2016
It was very convenient. Hotel people were very helpful and nice. I did not have to wait long for shuttle to and from airport. I will definitely use the service again. Thank you
posted on 7/31/2016
All went well! Easy to find parking lot and park car. No shuttle available coming back from the airport but they comped us for the taxi. Would use Global again,