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Penrose Hotel (Formerly Ramada) PHL

Hours of Operation: Open 24 hours a day.
Shuttle Info: 24/7 Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self
4.02 out of 5 stars   (based on 1403 reviews)
(review this lot)

Located 5 mi. from the Philadelphia Airport

Located on Penrose Ave. less than 5 minutes from the Philadelphia airport. Our complimentary shuttle runs 24/7 every 30 minutes on the hour and half-hour to the airport. Return shuttle service is on demand, we are just a phone call away from picking you up. Reservations must be made online in advance to take advantage of this internet only special parking rate. Address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Penrose Hotel (Formerly Ramada) PHL Reviews
   Marcus, M   posted on 10/25/2016

Very pleased with this service. Will use again and again

   Kandis, W   posted on 10/23/2016

   Gwendolyn, H   posted on 10/20/2016

   arthur, b   posted on 10/18/2016

   Margaret, P   posted on 10/16/2016

Always great service at Penrose

   Thomas, D   posted on 10/15/2016

I cannot in good conscience give even a rating of poor as my experience was off the charts horrible. I tried to do the right thing and not even call for my return shuttle until I had retrieved my bag and was standing outside.However, I was not treated with the same courtesy as it took over an hour and 4 phone calls to finally shame the driver into picking me up. First thing she did was to call me a liar and when I attempted to prove it to her she got belligerent with me. Feel free to call me.

   ty, w   posted on 10/15/2016

   Colleen, M   posted on 10/13/2016

Not too bad of a location. I was gone for 10 days. Came back and car was fine. If you were going to just judge by the appearance of the place, it does appear a little rough. Everyone was friendly though. Our drive to the airport was nice and the driver picking us up also nice. Didn't have a long wait for drop off or delivery. Followed the directions on the paper they gave us for pick up and everything was fine.

   John, H   posted on 10/11/2016

   carolyn, s   posted on 10/3/2016

We have parked here twice and when we called the number, we were told both times the shuttle would arrive in 10 minutes but both times, it took 30 minutes or more. Otherwise, it was good.

   Paul, S   posted on 9/30/2016

The initial airport ride at 6:30 a.m. was perfect. The return was not. The instructions say to ONLY call when out of the airport at Station No. 4 which we did. However, we called and were told it was be 15 minutes. Had we called when we were off the plane with carry-on luggage, it would have been better. The Pennrose car WAS at the airport then, returned to the hotel, and had to come back to get us 20 minutes later. That was inefficient and time costly for us.You have our arrival time also.

   R&D, B   posted on 9/29/2016

our first time there and everything was great! prompt, courteous, service at a very good value. Also, we want to thank GlobalAirportParking.com for their understanding; on a trip several months ago, we had to cancel our prepaid reservation at last minute due to a weather emergency; GlobalAirportParking gave us a credit toward a future reservation, which we used this time.

   Michael, M   posted on 9/29/2016

Very good service and good location

   Erin, F   posted on 9/27/2016

   Kamira, E   posted on 9/26/2016

   Barbara, b   posted on 9/25/2016

I arrived a little late they assist me with my luggage and I was able to name my flight. Upon my return they were prompt in getting good to the airport to pick me up thanks penrose I would recommend York service to my friends

   M., C   posted on 9/22/2016

Easy to get to, close to the airport, prompt shuttle service going to the airport, but this time longer than what was promised returning from the airport. Other than that, consistent good service. We have used them many times before and will use them in the future.

   Alexandra, A   posted on 9/20/2016

great price & wonderful customer service...

   Patricia, G   posted on 9/20/2016

This was the 1st time I tried the shuttles service I plan to use again

   rita, g   posted on 9/19/2016

Good service overall

   dawn, s   posted on 9/13/2016

Everything was PERFECT. We had a ride immediately to the airport and were picked up the minute we called for the shuttle. No waiting at all. Prompt and courtesy service. Much appreciated.

   Sylvia , P   posted on 9/12/2016

   Sneh, P   posted on 9/11/2016

Horrible service! The shuttle attendant said she was waiting somewhere and will be waiting for 5 minutes. When we immediately got there she was no where to be found and said she had left when she had clearly stated she would be waiting. Then said she will be back in 15 minutes but arrived one hour after. She did not apologize once and was very rude. Definitely will not be using Penrose again in the future.

   Steve, S   posted on 9/10/2016

Direction to hotel could have been better

   Sandeep, P   posted on 9/5/2016

We have to wait 30 mins at parking spot (hotel lobby) for shuttle to air port. While coming back it was good

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