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Penrose Hotel (Formerly Ramada) PHL

Hours of Operation: Open 24 hours a day.
Shuttle Info: 24/7 Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self
4.02 out of 5 stars   (based on 1472 reviews)
(review this lot)

Located 3.5 mi. from the Philadelphia Airport

Located on Penrose Ave. less than 5 minutes from the Philadelphia airport. Our complimentary shuttle runs 24/7 every 30 minutes on the hour and half-hour to the airport. Return shuttle service is on demand, we are just a phone call away from picking you up. Reservations must be made online in advance to take advantage of this internet only special parking rate. Address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Penrose Hotel (Formerly Ramada) PHL Reviews
   Cindy, K   posted on 6/1/2017

   Lendon, D   posted on 5/9/2017

The shuttle wasn't there but attendants said it would be there within 10-15minutes but i couldn't wait any longer. UBER it was for me.

   Carol , B   posted on 5/9/2017

New van to transport to airport was delightful, however, some seat belts did not work. Driver took me to my car following our flight home and was prompt picking me up.

   Gregory, R   posted on 5/8/2017

Directions weren't clear. Where to park in the lot not ver clear.

   TJ, M   posted on 5/8/2017

   Frank, C   posted on 5/7/2017

   Patricia, W   posted on 5/7/2017

   L, T   posted on 5/6/2017

   Brandon, j   posted on 4/28/2017

As you already know when I arrived at the hotel I was informed the shuttle for the airport would be leaving at 2:00 I waited my car until the shuttle was to arrive but found the shuttle had left 15 minutes early and I had to wait for a shuttle to return and nearly missed check in. My return trip was pleasant the driver was polite and timely. I would probably use the service again strictly for the location The hotel and lot are sketchy at best but it's South Philly.

   Beth, C   posted on 4/26/2017

Our morning shuttle driver was wonderful!!! He was quick and courteous!

   Malcolm , J   posted on 4/24/2017

The individual at the counter was professional. It was a joy being taken to and being picked up by the same driver. He was very courteous and we had great conversations. An asset to your company.

   bharati, S   posted on 4/18/2017

3 customers almost missed the flight when the driver told us that he has to fill the gas on the way. The driver before him left the tank empty. At the gas station his card for payment did not work. And he started to take us back and drop at the hotel again. We then shared a cab. I got down first and made to my flight. Not sure if other two passenger made it to there flight. This was my worst experience.

   Sangita, P   posted on 4/16/2017

the driver refused to pick me up. was yelling and i dont want to deal with sucb a driver. i would like a refund. i took a taxi to pick up my car. i dont want to deal with people like him.

   Ellen , G   posted on 4/15/2017

I use this parking lot for every airport trip. Very close, a great price and excellent staff.

   Steven, W   posted on 4/13/2017

Parking lot is near the airport. They delivered what they promised. The neighborhood is a bit dicey, there was a policen car on every street corner, why?

   Charles, E   posted on 4/12/2017

Parking lot was ok. Shuttle had several inoperative seat belts. Same problem returning 10 days later. Total disregard for the safety of passengers leading us to wonder what else was unsafe about the vehicle. Totally unacceptable

   Louis, C   posted on 4/12/2017

Pricing was favorable, staff courteous and professional, site is easy to find and well maintained.

   Niko, M   posted on 4/12/2017


   tim, s   posted on 4/6/2017

good service. will use in future

   Jasmine , T   posted on 4/3/2017

   Paul, D   posted on 3/29/2017

Shuttle service did not work. I get a taxi

   Margaret, G   posted on 3/19/2017

   Jean, H   posted on 3/7/2017

Once I m outside call the shuttle in freezing temperatures shuttle take 45m to come driver was nervous sim confused. Since is the first time that happens that okay just to let you know okay

   D, G   posted on 3/5/2017

The driver had the radio blaring in the van on my return trip. I will never use the parking lot again.

   Glenn, M   posted on 2/21/2017

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