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Quality Inn & Suites PHX

Hours of Operation: Open 24 hours
Shuttle Info: 24 hrs
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
3.92 out of 5 stars   (based on 382 reviews)
(review this lot)

Located 1 mi. from the Phoenix Sky Harbor Airport

Located on 52nd street just south of Sky Harbor Airport. Our free shuttle runs every 30 mins 24 hours a day to and from Sky Harbor Airport! No sleeping required. Book your airport parking right online! Full address and driving directions are provided on your confirmation.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Quality Inn & Suites PHX Reviews
   Julie, S   posted on 1/18/2015

The shuttle to the airport went as planned.On our return, my husband misunderstood where to get the shuttle. After several calls to the hotel, we were at the right place, but no shuttle.We had parked at the Quality Inn & the shuttle said Holiday Inn. We finally got to the Quality Inn after waiting an hour and a half. Husband said something to the driver about him having a hard time finding us...driver just said "Don't even go there." Did not even help me get in or out of the van. Not a good day.

   Lindsey, K   posted on 1/15/2015

Very smooth overall. The drivers were super friendly and made the whole experience really pleasurable. Would definitely use them again!

   Vincent, F   posted on 1/8/2015

   Doug, C   posted on 1/7/2015

Called both numbers on arrival many times before getting through. Either no answer or busy. It was an hour and a half from first call to arrival at the car.

   susan, s   posted on 1/6/2015

waited over 35 minutes at airport for pickup

   Marlene, W   posted on 1/5/2015

Shuttle service a little lax. Otherwise the service was great. Thank you.

   Kristen, M   posted on 1/4/2015

   Sharon, S   posted on 1/3/2015

Directions from south bound I-17 could be a little clearer. Easier to come off University to 52nd then a right and another right.

   Paul, C   posted on 1/3/2015

All went smoothly. Very happy with service.

   Harvey, K   posted on 12/31/2014

Even though we had a GPS to get us to the motel, the signage was too small so we had difficulty finding the right driveway to enter. We were impresswd by the promptness of the shuttle.

   Margaret, D   posted on 12/31/2014

I tried to find this parking lot in the dark one day and did not see the Quality Inn sign because its not neon or well lit. It's easy enough to see in the daytime but if you are parking in the dark, the sign that is more well lit says Entrance. Most hotels have highly visible signs out front, and now that I know for sure where this one is, I would definitely use this lot again.

   Robert , G   posted on 12/28/2014

This was our 1st time doing this & we will definitely do it again when we fly. We have already told others about this wonderful service.

   Lloyd, B   posted on 12/28/2014

   Douglas, H   posted on 12/28/2014

Great way to make parking easy.

   David,    posted on 12/26/2014

always an excellent service. I've recommended service many times.

   Roger, H   posted on 12/23/2014

Waited at airport for over an hour for shuttle. Finally came after we called a second time. Saw him go by at least once while we sat there. He did not even stop.

   Fran, K   posted on 12/22/2014

We had a problem with getting the return shuttle to pick us up from the airport as I was unaware that Quality Inn used more than one shuttle bus and we missed the bus when it came through the first time. We ended up waiting an entire hour until we were picked up from the airport. After a long flight this was totally unacceptable and I found the clerk at the hotel rude.

   Debbie, W   posted on 12/17/2014

what a great service to provide!

   John, E   posted on 12/15/2014

Excellent value and convenience.

   Laura , R   posted on 12/12/2014

The ease of using the hotel parking and shuttle was outstanding. Both the hotel clerk and the shuttle drivers were polite. And the price was the best part.

   Nancy, S   posted on 12/11/2014

This time I had to wait about 40 minutes for pickup on my return home. Outgoing transport to airport was also slow, driver made stop without checking first and there was no passenger at other hotel. I've had better service on past uses of this location.

   Isaac, M   posted on 12/9/2014

First time to park for 3 days at Quality Inn and Suites and I'm very much impressed by quality of service that I had. Hotel personnel are friendly, courteous, and very well mannered. Parking space is within the compound; it's clean and very easy to find. Shuttle service is on time (to and from the airport). Highly recommended and I will definitely park here next time.

   Jo Ann, C   posted on 12/9/2014

   Vevek, P   posted on 12/6/2014

The trip to the airport was ok. On the trip back from the airport, the shuttle took FOREVER to come. On top of it, the shuttle that goes to Quality Inn is labeled Holiday Inn (owned by same person), but has NO indication that it is also the Quality Inn shuttle. So that added to confusion & waiting. Finally, when a shuttle did arrive, so many people were waiting for it, that after priority seating the elderly, etc, there was not room for me, and I had to wait yet again! Overall a crazy long wait.

   suk, r   posted on 12/5/2014

Every thing was excellent

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