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Hotel Indigo RDU

Hours of Operation: 24 hours
Shuttle Info: 4:40am-12am
Parking Lot Type: Uncovered
Parking Service: Self
4.2 out of 5 stars   (based on 146 reviews)
(review this lot)

Located 2.5 mi. from the Raleigh-Durham Airport

We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 4:40AM-12:00AM on demand. Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
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Hotel Indigo RDU Reviews
   Cc, C   posted on 4/24/2016

Won't use again. Booking directly with the hotel is half the price.

   Audie, h   posted on 4/5/2016

   Cynthia, W   posted on 4/3/2016

   Virginia, D   posted on 2/18/2016

We have used Hotel Indigo three times and have been very pleased with the service. Highly recommend!

   TRACY, T   posted on 1/26/2016

Excellent service...very courteous and cordial. The Indigo staff were all superb! Thanks, will be back soon.

   dorian, h   posted on 1/3/2016

   Sally, S   posted on 12/29/2015

Very convenient and great value for price. We allowed a little extra time for our drop-off, which worked well as there were a few very minor delays to get checked in and get the shuttle to the airport. But if you're not in a huge rush and don't need to cut the timing on the drop off or pick up too close, this is a great deal. Return after picking up our luggage was fine; we waited less than 10 minutes for the shuttle back to the hotel. Everyone involved was helpful and friendly.

   Mattie, J   posted on 12/28/2015

Hotel Indigo is minutes away from RDU. They asked if we would schedule a pickup when we are at the airport. The wait we not too long. The car was safe at the hotel's parking lot. We were happy that we decide to use Global Airport Paking.

   Lee, P   posted on 12/2/2015

Hello. I didn't use the service, because we were delayed driving to catch our flight. Due to an accident, our 1.5 hour trip from Greenville took close to 3 hours! With that said, I was close in contact with the Hotel Indigo representatives. I spoke with two representatives that morning, a gentleman and a lady. The female representative was EXTREMELY rude and unprofessionable! I am a travel agent and was traveling with my family, but having that experience, I would never recommend to my clients.

   Trisha, S   posted on 12/1/2015

   Judith, L   posted on 11/30/2015

Our transportation to the airport was fast and problem free; however, upon return I had to call 3 times. It took 48 minutes before the driver picked us up. After picking up 2 other people, he received a call that 2 pilots had just called and instead of leaving the airport property he re-circled to pick them up. Consequently it took over an HOUR to reach our car. That was horrible; and I won't use them again. So much for picking up upon calling, not every 30 minutes!

   Rene, C   posted on 11/30/2015

Hotel front staff when we returned was not friendly. I won't be using the s site again

   L, P   posted on 11/18/2015

   Victor , J   posted on 11/3/2015

Would recommend this location to anyone traveling in the area.

   Charles, B   posted on 10/17/2015

Good experience. Very convenient

   marcellus, t   posted on 10/12/2015

   Maria, A   posted on 9/3/2015

very good service.

   Alice, K   posted on 8/24/2015

We waited 30 minutes to be picked up on our return. They said it was a communication breakdown.

   Catherine, O   posted on 8/11/2015

After calling the hotel to request the shutle I has to wait 30 minutes for it to arrive. I was given the excuse that traffic was bad, but on returing to the hotel along the SAME road the shuttle had come, there is ABSOLUTELY NO WAY it would have taken 30 minutes!! This is the second time this has happened with the SAME excuse at a different time of day and again the traffic was no where near busy enough to take that long. Very, very unhappy after spending all day travelling from England.

   Mary, H   posted on 8/7/2015

The Front Desk Attendant (Dawn) was so helpful and courteous. Map Quest had guided me in the wrong direction off I-40, so I called the Indigo and Dawn directed me to the Indigo in less than 5 minutes. The hotel is beautiful and the parking lot and grounds are well kept and very clean. My flight coming into RDU was delayed a few hours and I was so happy that I did not have to worry about calling a friend to pick me up at the airport to give them constant updates. I could sit back and relax.

   Charles, B   posted on 6/18/2015

A great experience. Our first but certainly not our last!

   Kat, N   posted on 6/14/2015

   Sheila, S   posted on 6/1/2015

My car wouldn't start when I got back into town. The shuttle driver promptly and courteously assisted in helping to jump start the battery. Very pleasant gentleman that made an unpleasant welcome home a little easier. Was my first time to try out this parking service & will definitely be going this route in the future.

   Virginia, D   posted on 5/11/2015

First time we used Hotel Indigo. We had a very positive experience and will certainly use it again. We had a little trouble finding the hotel as it is set back from the road, but that is our only complaint. Great service, courteous employees!

   Joseph, W   posted on 5/2/2015

This is the third time we have used this hotel and have been very pleased each time. It's a little further away, but their service is excellent.

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