posted on 11/5/2014
posted on 11/2/2014
The shuttle attendant parked a ways from the pick up area and never acknowledged us, the airport baggage attendant loaded the van for us and was great, the attendant finally opened the van doors for us to get in and got in the drivers seat, she was on her cell phone the whole time speaking to someone about her baby sitter problems, I had to interrupt and tell her where to drop us off. she seemed frustrated to have to move our luggage out of the van for us. Very unprofessional. Food on the seats.
posted on 9/23/2014
posted on 9/16/2014
The driver was prompt and courteous.
Earl , S
posted on 9/14/2014
Upon arriving at the Airport, we called for the shuttle and it was there in about 10 minutes. Great service! Keep it up!
posted on 8/21/2014
always park at best western when flying out of Richmond. Great People and Great service
posted on 7/17/2014
posted on 6/4/2014
posted on 6/2/2014
Going to the airport was very efficient and prompt. However, we had to wait outside the airport on our return trip for over half and hour; and we had called when our luggage started coming in. We finally called again and were told the driver was on his way.
posted on 5/21/2014
Very happy experience! I will park here from now on.
posted on 5/19/2014
very courteous, helpful, convenient, prompt. will use again.
posted on 5/17/2014
The service was great! Our battery died while we were gone and the hotel shuttle driver gave us a jump start so we could get going. This was above and beyond his duty.
posted on 4/23/2014
Great as always!
posted on 4/22/2014
Very good experience ,i will do it again .and recommend it to friends
posted on 4/4/2014
I would definitely use this serves again. Individuals were helpful, polite, and took pride in their jobs. Thank you Best Western!
posted on 2/23/2014
Great service. Driver arrived promptly. Dropped us off at our car and even loaded our bags in our car for us. Will definitely use again.
posted on 2/21/2014
I was very pleased with the service. The rate was reasonable and the service was excellent. Thank you. Kevin Schall
posted on 2/17/2014
posted on 2/11/2014
We were very satisfied with our service and the
attendants driving us.
posted on 2/10/2014
Shuttle service was as you needed it..you don't have to wait for a specific time...Outstanding! Only about 3 minutes to the airport. would use again. Very friendly staff.
posted on 2/4/2014
posted on 1/31/2014
If I need long term parking again, I wouldn't hesitate to book through Global again.
Pat , K
posted on 1/29/2014
posted on 1/23/2014
30 minute wait for shuttle pick-up. Had to call twice.
posted on 1/22/2014
I forgot to tell you that I only stayed in your lot one day because I missed my flight due to the weather. My flight was canceled and I drove home the next day. Any refund?