posted on 11/27/2016
posted on 11/27/2016
We had to call twice and wait nearly an hour to get picked up from airport. Apparently the van was out of commission so were dependent on neighboring hotel to provide services. 60 mins was unacceptable for the proximity to airport.
posted on 11/18/2016
posted on 11/17/2016
It was easy to drive. Parking lots consisted of parking backward at the hotel parking lot so they would know who was a long term parking tenant and not an over night tenant. That was a little strange but suitable. Very good service and prompt.
posted on 10/30/2016
It took us minutes to find the location of that inn because the name was changed. But every thing went well.
The shuttle service was prompt. In fact, the shuttle waited for us a while.
posted on 10/27/2016
Overall very good experience. The shuttle driver that picked us up on our return was beyond excellent.
posted on 10/25/2016
posted on 10/16/2016
Was my first time. Both drivers prompt and gave good instructions on where to go both at the airport and when I was on my way after.
posted on 10/4/2016
posted on 9/19/2016
Driver very chatty, Was a great way to pass the time.
posted on 9/9/2016
Transfer to airport went well and they were prompt.
We had to call 3 times for a pick-up from the airport. We were told they would be there in 15 minutes at 7:05pm they finally arrived at 7:58pm. No apology or reason for delay. First time user and very disappointed with the airport pick-up part of the service. Will use another parking company in the future.
posted on 8/23/2016
Everything went perfectly especially arriving at 3am.
posted on 8/11/2016
First time I ever used this type of service, I don't know about other providers, but they did a great job. Amazing personnel, waiting time at drop off/pick up time less than 15 min and no damages to my car!
posted on 7/26/2016
nice people, but extra 15 minute delay, beyond the promised/expected 15 minute delay not exactly what we wanted at end of trip.
posted on 7/23/2016
posted on 7/21/2016
posted on 6/20/2016
posted on 6/4/2016
posted on 5/30/2016
Very satisfied all around. Will use again.
posted on 5/16/2016
It took the shuttle one hour to arrive. It's onot a 5-10 minute trip so this was a hard delay to understand. After already having a major flight delay today it was a really poor way to end our trip.
posted on 4/24/2016
posted on 4/9/2016
Star , R
posted on 3/22/2016
The drive to the airport was excellent - timely, courteous, etc. Upon return and looked at my car -someone hit the passenger rear bumper.
The driver who picked me up from the airport was not as friendly nor as courteous the driver for drop off at the airport.
The questionnaire should be split for the going and return trip.
This questionnaire asks two individuals to be rated simultaneously. The rating is unfair for the exceptional and anything less.
posted on 3/10/2016
Patricia , S
posted on 3/8/2016