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DoubleTree by Hilton SAT

Hours of Operation: Open 24hrs
Shuttle Info: 24/7 Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.32 out of 5 stars   (based on 992 reviews)
(review this lot)

Located 1 mi. from the San Antonio Airport

Conveniently located off of the 410 Loop just 1 mile from the terminals at San Antonio Airport. We provide safe, convenient and affordable airport parking for your vehicle while you travel out of San Antonio. All reservations include free 24hr shuttle service to and from the airport. From the hotel to the airport it runs every 30 minutes on the hour and half hour. Return shuttle is on demand meaning we are just a phone call away from picking you up. Reservations must be made online in advance, Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
DoubleTree by Hilton SAT Reviews
   David, S   posted on 1/16/2017

We've used Global Airport Parking for several years and are always pleased with the service.

   Catherine , P   posted on 1/16/2017

The staff was not very attentive with getting another shuttle bus. I waited approximately 30-40 minutes. I was charged more than I was quoted.

   Dean, L   posted on 1/7/2017

With a 24/7 operation you'll always find them available no matter what time you land. While you wait in the hotel for the on hour/half hour departure, relax with some coffee. A phone call when you have your luggage at the airport will have them there promptly. I do recommend their service and it's at a good price too.

   Cindy,    posted on 1/4/2017

awesome serv

   E. Elaine, S   posted on 1/3/2017

3AM on 12/19/16: Over night counter help very rude. I called prior to arriving informing that i did not have a printer. I was told it was ok. Upon arrival, i showed my email confirmation from my phone. She looked at it pulled up my reservation in computer, then changed. She needed the paper reservation, its states that when you reserved, can't you read that, etc, gave me key to business center knowing it did not work. it was funny to her. I wear boot on leg. Call me to continue 8132452069-Elaine

   Rey, P   posted on 1/3/2017

   George, R   posted on 12/29/2016

   Tracy , F   posted on 12/28/2016

   Patricia, N   posted on 12/27/2016

It took the shuttle almost 20 minutes to get the airport. The police officer on duty came over and asked if I was ok. Stated the shuttle should not take this long. That if I needed they would call for me.

   Jeffrey, N   posted on 12/27/2016

The only issue I had was that I called the hotel twice and waited for 45 minutes from the time of my first call before the shuttle arrived at the airport. This seemed a bit long considering the hotel was less than two miles from the airport. As for the shuttle drivers, they were very friendly and helpful.

   Robert, M   posted on 12/27/2016

   Debra, N   posted on 12/27/2016

The trip out of San Antonio went well, the hotel was easy to locate and there were ample parking places, the shuttle driver taking us to the airport was prompt and nice. Our return was a nightmare, after 7 telephone calls to the Doubletree shuttle service, we had to take a taxi cab to the Doubletree to get our car back. The taxi was after waiting 1.5 hours for the shuttle. The persons I spoke to during the 1.5 hrs continued to lie to me until my last call by saying the driver was 3 min away.

   Vee, K   posted on 12/22/2016

   Michael, D   posted on 12/22/2016

Great experience and we will use y'all again.

   Ron, W   posted on 12/21/2016

   Kimberly, S   posted on 12/18/2016

   LONNIE, R   posted on 12/13/2016

Thanks!!!!

   Linda, N   posted on 12/12/2016

   Sheryl, B   posted on 12/9/2016

Will do this again in the spring time!

   Robert, M   posted on 12/4/2016

   Dean, L   posted on 12/3/2016

Both ways the drivers were very helpful and courteous. While I was waiting for the driver to take me to the airport I was offered coffee and the lounge was very comfortable. I am using them again in 3 weeks and will continue to do so in the future. The main reason I started using them was the fact that they run a 24/7 service. Last August I landed just after 1 am and the lot where I usually parked closed at midnight! Not helpful when they must be aware that aircraft are delayed.

   EVA, D   posted on 11/30/2016

   James, J   posted on 11/30/2016

   Steven, G   posted on 11/28/2016

Staff was quick to pick up upon calling even at 3am. Very courteous and overall excellent service.

   mamdouh, g   posted on 11/28/2016

Shuttle was so late on return day

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