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Best Western Plus Grosvenor Hotel SFO

Hours of Operation: Open 24 hours a day.
Shuttle Info: 4:04am-12:34am Every 30min.*
Parking Lot Type: Uncovered
Parking Service: Self
4.23 out of 5 stars   (based on 423 reviews)
(review this lot)

Located 2 mi. from the San Francisco Airport

No sleeping required! Just a short shuttle ride to your SFO terminal. Park & Fly with us and SAVE! Shuttle runs from 4:04AM-12:34AM every 30 minutes. *The shuttle does stop at 2 other hotels on the way to drop-off and pick-up passengers. Please be there 15 minutes early so you are ready when the shuttle arrives. Just book your parking here and bring in your confirmation. Address and driving directions are provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Best Western Plus Grosvenor Hotel SFO Reviews
   Trevor, F   posted on 1/17/2017

I've never used Hotel Parking before but its actually very easy to do. I will be using this service on my next trip for off airport parking.

   Diane, L   posted on 1/16/2017

We have discovered Global Airport Parking at Best Western and have had no problems with it. It is our "go to" parking lot when we travel and need to park our car. The people are polite, costs are reasonable, parking lot small enough that I can find my car, hours are good and shuttle is regularly scheduled. Will continue to use Global Airport Parking

   J, s   posted on 1/10/2017

I'm very happy with services except for front desk clerk at Best Western Hotel where we parked. He did not know what he is doing, and we missed a shuttle. He told us that we needed to print out an application, sign in a hard copy, and hand it to him. Nowadays, none of services require us a hard copy of contract. At the end, we did not need to do so. But while he was arguing with me, we missed one shuttle. Horrible experience at the front desk.

   Edwin, C   posted on 1/1/2017

   Don, M   posted on 12/31/2016

   Leah, M   posted on 12/30/2016

   Raj, L   posted on 12/30/2016

We could not find a parking spot. We had to park on a "No-Parking" spot, as advised by the hotel attendant

   Evelyn, B   posted on 12/23/2016

Perfect no comment

   Patricia, B   posted on 12/14/2016

   Carolyn, Q   posted on 12/11/2016

It seemed like a long wait at the airport for the shuttle. Other than that, I have no complaints.

   Paul, J   posted on 12/8/2016

Good value, but lack of a shuttle between 12:45am and 4:15am results in a $20 cab ride. A late arrival can screw things up. Other services send a pickup at off hours with a phone call. Otherwise, satisfactory.

   Jerrye, L   posted on 12/5/2016

   Wei, Z   posted on 11/29/2016

   Michael, K   posted on 11/26/2016

Everything was great with the exception of airport pickup. Had to wait outside in drizzling rain far too long for shuttle.

   VIRGIL, H   posted on 11/19/2016

   Dean, C   posted on 11/14/2016

   Franklin, N   posted on 11/7/2016

   Lynda, P   posted on 10/25/2016

The trip to the airport was great, shuttle right on time. The return trip was a mess. We waited 45 min for the shuttle, it was cold and windy. Called the number listed twice and was told to be patient.

   Hiten, K   posted on 10/21/2016

Please use Shuttle.guru to track your shuttle in real time it is really an awesome app. It's bit tricky, you need to click on "Real-time Tracker" under your Hotel.

   Diane, L   posted on 10/20/2016

Had a wonderful experience with Global parking. I've been to the parking areas before so I had no problems finding it. Counter person and drivers were helpful. Buses were clean and comfy

   Marty, B   posted on 10/15/2016

I have used Global in the past & will continue to use them. This process is so simple & convenient & is such a huge savings compared to the airport parking.

   Mary , W   posted on 10/15/2016

   Cathleem, M   posted on 9/25/2016

This was one of the best experiences I have had parking. I've tried 4 lots I the last year between SFO and Oak. This was by far the best experience I've had. The lot was clean and paved. The front counter was so helpful. I forgot to print my confirmation and she figured out a way to be able to print it there. We had a couple issues getting it to work but she worked her magic with a great attitude. Drivers were cheerful and made sure we knew where we were going. I have found my parking lot.

   Bhavana, A   posted on 9/20/2016

The attendants were too busy dealing with hotel guests and it was hard to get their attention to check on the shuttle status. Other than that, everything was seamless and worked out great! The shuttle does take a good 20minutes to get to the airport after dropping/picking guests at 2 other hotels before heading to the airport.

   John, N   posted on 9/16/2016

Return SHuttle driver never came to airport. Waited 45 minutes, despite 3 calls to hotel. The driver had taken a lunch break and not informed his substitute. I had to take a $17 cab rate negating all of the savings I had by parking here. The front desk was not very helpful and told me to keep waiting, despite 2 missed checkpoint times with no shuttle. Never will do this again. I will pay more for better service.

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