posted on 4/24/2017
The shuttle took too long to come back to pick us up and the first time it was packed. They should have one shuttle coming and the other shuttle going. We saw the first shuttle just parked on the side with no one in it after it did one trip!
posted on 4/17/2017
posted on 4/14/2017
posted on 4/11/2017
posted on 4/3/2017
It's just that there were NO LIGHTS on in the parking lot; at the entrance to the right is the lot I had to park in. It would have helped to have those lights on. I'm not sure I would use it again if I have to leave or return in the dark, which I did this time. The attendants were great and the shuttle drivers was very nice, especially on Thursday 3/30 at 5:30am.
5 stars only if you get those LIGHTS ON. PLEASE!
posted on 3/28/2017
I would recommend the parking. It would have been nice if they took me to my car when I got back to the lot
posted on 3/23/2017
So nice to come back to our wonderful bay area
posted on 3/1/2017
Our prepaid reservation number was not showing at departure, so we needed to call in and help fix the issue with the clerk.
posted on 2/27/2017
the return shuttle driver was speaking on a hand held phone while driving; I thought this was illegal. Not sure if there is an exemption for shuttle drivers but I doubt it. Distance from airport is deceptive as to get to the parking lot, you need to go a roundabout way that is farther than advertised.
posted on 2/22/2017
Everything seemed to be in a scramble when I arrived to drop off the car, there was hardly room in the shuttle for all the passengers. Upon returning, I followed the instructions to call the shuttle to be picked up, also on the email confirmation indicates the shuttles run every 10 min, after I called for a shuttle, I waited for over 30 minutes to be picked up, and again there was barely room in the shuttle by the time it picked me up. I was late to work because of the time it took for pick up
posted on 2/20/2017
It took a longer than normal pick-up time on our return trip.
posted on 2/17/2017
staff was helpful & efficient. helped with luggage on & off. arrived for nite flight so not able to see nature of parking lot.pick-up after arrival from vacation was very efficient. took approx. 10 min from call. I left a package on pick up bench & driver returned to pick up place for retrieval. thanks again for the service. would do it again if flying out of SJ
posted on 2/15/2017
posted on 2/8/2017
posted on 2/6/2017
Courteous drtivers, a little crowded coming from the hotel. Leaving was awesome as I had no wait and was quick and efficient
posted on 2/3/2017
I gave it a 4- star because the lot is not very nice. Needs to be repaved cleaned up.
posted on 1/15/2017
posted on 12/26/2016
posted on 12/25/2016
posted on 12/9/2016
The attendants were very helpful and pleasant to work with. My battery was dead when I returned and they cheerfully gave me a jump start.
My only unsatisfactory experience was that I was told to self park and the spaces were very very narrow. When I returned I was told I could have had them valet park my car but was not told this when I arrived.
posted on 12/1/2016
Our main problem was a half-hour delay in the cold outside of the San Jose Airport, waiting for your shuttle service to pick us up (although finding the lot in the first place wasn't easy, when we left our car off). The shuttle was packed (allegedly because another shuttle had broken down). The only really courteous & concerned "employee" was an electrician working at the parking lot, who helped us find our car.
posted on 12/1/2016
The name says EZ Parking Was looking for Globel Parking. Was right address. Very courteous . Came with in 5 mins when called for pick up. Will use again and tell my friends Robert Sanitate
posted on 11/23/2016
posted on 11/19/2016
Reserving a space in this lot was inexpensive and easy through GlobalAirportParking.com. The parking spaces themselves are rather tight in the self-park area, and it can be hard to open the car door to get in/out of your car (I've learned to unload all my luggage before pulling into the space). The lot is close to SJC and the shuttle gets you there in about 5 minutes. Upon return, the shuttle usually picks you up in 15 minutes. A great deal for the money paid. I will use this parking lot again.
posted on 11/12/2016
.The first time I park there it was great