posted on 7/23/2014
Great service, as always!!
posted on 7/10/2014
1st time I used your service. The directions on your website were inaccurate, and advised us to go to the Radisson Hotel. The Radisson Hotel has changed. So we followed the incorrect directions and then couldn't find the site. Fortunately, the hotel number is on the site, and we eventually got there.
Please warn clients that there are intermediate steps before boarding the shuttle, so to build in time to do that. Otherwise, a good experience, we will use again now that we know
posted on 6/27/2014
I've used this hotel for parking & shuttle service for about 2 years and have seen them change from a Radisson to San Jose Airport Hotel and soon, as stated by the lobby staff, to a Sheraton. I have always preferred this hotel & shuttle service, but this time was the worst!
The schedule for shuttle service changed which made it where arriving at 7:31 for service made me miss their 7:30 shuttle even though it was still there. The staff was incredibly rude about it. No sense of customer service
posted on 6/22/2014
Service and parking lot was great. The price difference with long term parking was less than $10.
posted on 6/15/2014
posted on 6/3/2014
Great covered parking.
posted on 5/21/2014
posted on 5/20/2014
always easy..... we park there frequently.
posted on 5/8/2014
Will never park at the airport or have someone drop me off again. I will always us your service.
posted on 4/21/2014
Used to be better when Radisson was in charge. Shuttle took f
posted on 4/20/2014
Great covered, convenient, clean and safe place to park!
posted on 4/16/2014
Excellent service, we've come to depend on your service for all our trips by air. Thank you!
posted on 4/14/2014
Your biggest assets are the people who support your business. Everyone from the desk clerks to the shuttle drivers are first rate. Well done!
posted on 4/7/2014
posted on 3/5/2014
posted on 3/2/2014
After looking online at pretty much all the lots that are out there, I decided to go with San Jose Airport Hotel parking. The price was really decent. Not as cheap as some of the other lots, but it was definitely worth it to pay just a few dollars more. I was able to park in a covered garage where it was safe and clean and fast shuttle service.There was a lot of space, so I didn't have to worry about my car getting hit by another car. I highly recommend it and will definitely park here again!
posted on 2/23/2014
I was beyond happy with my experience! It was my first time using San Jose Airport Hotel. My 2 hour drive turned out to be 3 so I arrived 2 minutes before the shuttle was leaving and i still hadn't parked or checked in!! I was really stressing as I would have missed my flight if I had missed the shuttle. The attendant was calm, courteous and reassuring. He waited while I got registered and was very kind....turned my mood and my day right around. Experience returning was prompt and pleasant also
posted on 2/17/2014
very very courteous staff for shuttle and especially appreciated very prompt
great to have indoor parking
finding street to hotel a bit confusing
posted on 2/16/2014
Great experience! Very prompt shuttle bus. My flight arrived later than expected and they didn't charge me any extra parking fees! I will definitely be parking here again for all my San Jose flights.
posted on 2/9/2014
I have used this service for many years. It is the best.
posted on 2/1/2014
posted on 1/21/2014
posted on 1/19/2014
Have used the San Jose Hotel for parking and a night stay when needed exclusively 9 times over the last 2 years. Service has been excellent.
posted on 1/14/2014
Because our flight never left San Jose, we only left the car for less than a day. The people were most helpful, courteous and efficient in the parking operation and shuttle.
posted on 1/8/2014
I did not see instructions on my paperwork about the process of parking. I did not know whether to park first or even where to go to report my presence.