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Westshore Grand (Formerly Intercontinental) Uncovered Garage Valet

Hours of Operation: Open 24 hours a day.
Shuttle Info: 5am-1am Every 30min.
Parking Lot Type: Garage
Parking Service: Valet
Rating:
4.43 out of 5 stars   (based on 2109 reviews)
(review this lot)

Located 1.5 mi. from the Tampa Airport

Westshore Grand is the new name of Intercontinental Tampa. Receive first class service with our valet parking option. We provide safe and secure uncovered garage parking (on the rooftop). Complimentary shuttle runs from 5:00AM-1:00AM every day every 30 minutes on the hour and half-hour and on demand for pickups. Garage height is 6'8'' NO OVER-SIZED vehicles will fit in the garage. Reservations must be made online in advance to take advantage of this internet only special parking rate. The hotel address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Westshore Grand (Formerly Intercontinental) Uncovered Garage Valet Reviews
   Bill, L   posted on 12/2/2016

Excellent experience and a great value!

   James, G   posted on 12/1/2016

There was no sign to tell you hotel Drive was where you drop off the car. I drove around to the parking lot ramp twice, finally park inside and went into the hotel to find out where to park. This was the same complaint I heard on the shuttle to and from the airport!!!!

   Frank, B   posted on 12/1/2016

   James, M   posted on 12/1/2016

   Linda, M   posted on 12/1/2016

The gentleman driving the shuttle was great. He put my luggage in my car for me. He went above and beyond for all of us!

   Dan, G   posted on 11/30/2016

2 of 3 last times, no one could find our keys in the key room upon rerun. Long delays, and I had to find our keys. Poor performance to cause long delay for family having traveled for several hours.

   Diane, J   posted on 11/30/2016

Best parking service I have found. Prompt great location and the people are wonderful

   Phil, L   posted on 11/30/2016

Once again a seamless connection. Global parking makes it easy and affordable to leave my car and have it waiting for me when I return. Have used the service exclusively for many years and plan to continue to do so.

   Jim, B   posted on 11/30/2016

Our first experience parking at your facility. People were friendly and accommodating. Would use you again.

   Alan , S   posted on 11/30/2016

This was an excellent experience. They could not have been more cooperative or helpful. This is a very professional hotel and their service is of a very high quality.

   Joanne, R   posted on 11/29/2016

   Jeff, B   posted on 11/29/2016

Never Saw the parking lot... just pulled up to the valet, got a ticket, jumped on the van to airport! Coming back, called on the way to ground transport, waited like 5 minutes, jumped on van, car waiting when I got there!! FANTASTIC, will definitely use again, and again!! BTW, coming home was @ midnight on a Monday night!! My only complaint would be... when I got to the address, I wasn't sure i was at the correct spot... a sign would have been nice! Other than that, all good!!

   Bob, H   posted on 11/29/2016

Have used Global Airport Parking in the past and will continue to use them for my parking needs instead of the airport lots. Very good rates and professional service on all aspects. I highly recommend this business.

   Robert, N   posted on 11/29/2016

Made reservation and was told to go to Intercontinetal. Would have been nice if had been told that name of hotel had changed. Shuttle was there upon arrival. Upon return waited 20+ minutes. Need to communicate wait time to customers (when they call) better. Staff was very good.

   George, T   posted on 11/28/2016

When leaving our car we were given no reservation slip/card. The attendant gave us instead a card to give the van driver (who drove the hotel van) for the ride to the airport) and circled the tel no to call when we returned and told us to call that number and give them our name: that would suffice to retrieve our car, he assured us. When we returned, the attendant had to search through all the car keys to find one with our name on it, putting us last in line after people with pkg. stubs,

   Richard, J   posted on 11/28/2016

No one informed me that all staff goes home after 1:00 am. I waited 90 minutes for hotel staff to locate my car. I've heard no word back from anyone to deal with the almost total failure of service. Rich Junker 813.597.9967

   Ruth, B   posted on 11/28/2016

the hotel name had changed, but the service remained the same - excellent. thanks.

   Nick, G   posted on 11/28/2016

All was good. Excellence is a pursuit not an actual place...in my estimation. All was as I had hoped, it worked out well.

   Shona, B   posted on 11/28/2016

We timed our arrival to coincide with the shuttle departure to the airport, so it worked out well.

   Stephen, C   posted on 11/28/2016

Directions to the hotel valet need to be revised to improve clarity.

   Sheneivia, R   posted on 11/28/2016

Nothing had signs so it was hard to find. However, the attendants were excellent; very personable and welcoming. The ONLY thing I would change would be putting signs so people don't drive around in circles a couple of times.

   John, W   posted on 11/27/2016

I was looking for a parking facility, not a nice hotel. It was also confusing in regard to valet vs self parking. An attendant directed me to the garage where I self parked. He probably should have asked to see my reservation. After that it was all good when I realized that I was parking in a hotel garage. Now that I understand the situation, it is the only place I will ever park when flying out of Tampa.

   Bill, S   posted on 11/27/2016

Everything went very smoothly this time, which hasn't always been the case in the last year or so. Let's hope the hotel's new ownership has put it back on the right track.

   Donald, L   posted on 11/27/2016

All went well. The high point was the shuttle driver. He assisted with the luggage AND with my wife who is on a walker. The attendants were courteous, but a lack of communication caused us to wait for our car to be delivered. It seems my call for the car was not passed on to the attendants until we arrived and I did so in person. The shuttle driver remained until the car was delivered. And yes, we would use this service again.

   John, S   posted on 11/27/2016

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