posted on 10/26/2016
The number given upon return for shuttle pickup was not working. Thank goodness your driver was aware of the difficulty and remained outside waiting for anyone who needed a ride. Please note this was at 11:30 PM.
posted on 10/24/2016
This is the third time I've used this service. Always great. Except this time I noticed a scratch on my bumper. I called about it, but the agent said I should've called earlier. My flight got in at 1130pm October 17. Didn't really notice it until the 19th. I never used my car on the 18th
posted on 10/18/2016
I WAS EXTREMELY DISAPPOINTED. HAD USED THE LOT BEFORE AND HAD SERVICE TO AIRLINE. THIS TIME A SERVICE CHARGE WAS ADDED & I HAD LESS SERVICE. I DID NOT FEEL SAFE WALKING THE SKYWALK AT MIDNIGHT BEING A SINGLE FEMALE, THERE WAS NO MARKING ON THE VAN FOR ME TO TELL IT WAS FROM BEST VALUE, THEN MY CAR HAPPENED TO BE IN THE OTHER LOT & THE DRIVER PULLED UP MY CAR & LEFT ME ALONE TO LOAD MY CAR IN A VERY UNSAFE SPOT.WILL NOT USE OR RECOMMEND IT, LIKE I HAD BEFORE.
posted on 10/9/2016
posted on 9/6/2016
Courteous, friendly staff, vehicle was waiting for us upon our return. very reasonable prices and easy access to airport.
posted on 9/3/2016
This is the third time I've used this facility and they have not let me down yet. Always courteous and easy going. My vehicle is ready to go when I come back. A plus
posted on 8/8/2016
It was confusing when we came back where to be picked up even though we were dropped off there.
posted on 8/7/2016
Can't prove it but I had 1/4 tank of gas all my dash setting were changed trip meter set back to 0,car had 1tenth in tank will never park there again and definetly never leave my keys again . I can't prove but if it looks like a duck and quacks like a duck, it's a duck. I was an auto dealer and realize those thing can and do happen. At my dealership it would be investigated. Sending to you am not posting it. Aldo
posted on 7/31/2016
Had only one person working, had to wait 25 minutes when we dropped off the car btwn waiting to check in and then there wasnt enough room on the shuttle so had to wait. Upon return we waited over 15 minutes for pick up.Also drop off and pick up was pretty far from the terminal.
posted on 7/24/2016
Everything about the service was great! Will definitely us again...Thanks!
posted on 7/10/2016
Great value and easy parking.
posted on 7/9/2016
posted on 7/8/2016
Drop-off and pick-up at terminal preferable over new current system of shuttle service at Skywalk.
Kevin , H
posted on 7/7/2016
Everything went very well. I got confused about the phone number that I was given when I left the car. The lot attendant saved the day. See you soon
Mary B., D
posted on 7/5/2016
Very courteous and helpful service. We will definitely be back!
posted on 6/23/2016
I did NOT use your parking. the attendant was asleep when I arrived at 3:30 am; he informed me that you had NO shuttle to the airlines and I had to walk - so I went down the street to Laz- parking and they were terrific so please refund my deposit
posted on 6/22/2016
posted on 6/20/2016
posted on 6/10/2016
Have used the service a few times in the past and was more pleased then. the Attendants really don't seem like they care. I understand it's a tough job but none the less I was disappointed Especially disappointed in the new drop off/pick up situation Its is not convenient at all easier to walk from the terminal to the location I probably will use another long term facility in the future because of the above.
joseph , b
posted on 6/1/2016
posted on 5/28/2016
Efficient. Battery died because car not turned off properly but they started it for us. An extra day of parking was expensive. Will use again.
Deborah , M
posted on 5/25/2016
No one told us until after the reservation and we arrived that the contract with the airport was not renewed, so we couldn't be dropped off there. On return the shuttle driver was cranky and not at all courteous. If he isn't happy with his job he should find other employment. The lot was easy to find and close to the airport.
posted on 5/22/2016
posted on 5/18/2016
No shuttle - walked to and from airport
Jim , B
posted on 5/6/2016
True to its word it is a best value parking lot. However the shuttle information needs to be updated to indicate that the shuttle drop off and pick up is at the street entrance to the cross walk. So if you have a lot of luggage it may not be the best as you will need to take that quite a distance. But the cost was significantly less than others.