posted on 4/23/2014
posted on 4/13/2014
I would use your service again on my next trip
posted on 4/3/2014
Left right away when I arrived at the hotel and only had to wait 25 minutes for the shuttle at the airport on return. The drivers were very pleasant. Very easy hotel to access from the 401. Will park here again.
Guy , F
posted on 2/17/2014
Shuttle to go to airport was prompt. But for the return, it was more of a challenge to get an answer for pick up time. I did not want a long wait, especially when I had a 4 hour trip to drive back home. So, I took a taxi to return to the parking lot.
posted on 2/16/2014
posted on 12/23/2013
posted on 11/30/2013
The reception advised that I will be picked up within .30 minutes from the time I called. However the shuttle pick up was after one hour. The reason was the shuttle was trying to pick up
Few other passengers arriving in a different flight. This is in acceptable.
posted on 7/23/2013
Service was better than expected. Drivers and staff were very courteous. Initial reservations were quickly dismissed.
L , P
posted on 7/18/2013
I must compliment the wonderful service of the driver upon my return to Toronto. Courteous, helpful, polite. Most importantly, a safe driver! I felt V comfortable as his passanger. I cannot say the same for the driver on my departure day. While he was polite and courteous, he was probably over worked & over tired. I was fearful for my live while he was driving from the TO Plz Htl to T1. His driving was erratic/changing lanes/changing his mind/tailgating, & intolerant of other drivers on the rd.
posted on 5/6/2013
The parking lot was easy to find, but we had to wait 30minutes for the shuttle to arrive on the way back to pick up our vehicle (its actually not their fault, its that the place is far from the airport). Everything other than this was quite smooth. Price was decent. Shuttle was not as luxurious as the other shuttles arriving to pick up their guests (Marriot, Hilton, Holiday Inn) but the hotel itself doesn't seem to be par wit the others anyway - so this place is not about quality of service.