posted on 1/17/2017
When I arrived at the hotel, I had to load my own bags into the shuttle while the female drive sat inside the shuttle. On my return trip, I called to tell the hotel I was ready for pick up and they had me go find the American baggage claim to be picked up there instead of where I was. Why should I have to find you in an airport that this is my only time being inside of. The return driver was GREAT. He was friendly and helpful. He was also puzzled why I had to find the American Baggage Claim
posted on 1/5/2017
first time I have used your service. Found the area that I left my car at was well lighted and on a well traveled street. Very secure. Upon my arrival at the Wyndham Hotel, was immediately taken to the airport and dropped off at my airline. Today when I returned, I called and requested to be picked up. Just so happened that the driver had just dropped off another passenger so got picked up really fast and taken to my car. Very satisfied.
posted on 1/1/2017
Excellent service and was right on time. Will use again
posted on 11/28/2016
posted on 11/8/2016
This is the second time using this service from the same place. The rate was better than parking at the airport at least half the price. All the drivers were very professional and friendly. The time wait for the shuttle was about 10 minutes or less. Highly recommended. We travel often and will continue to use them. FYI look for internet coupons for 1 free day of parking.
posted on 10/30/2016
Considering the shuttle wasn't available to take me to the airport and I had to drive myself to the airport and pay for parking after already pain for your service, I'd say I give this a pretty poor review. I will likely never use the service ever again.
posted on 10/26/2016
Great service. Definatly will recomend
posted on 10/1/2016
posted on 9/29/2016
Had no problem parking and/or being picked up at the airport. We waited a bit longer than the other shuttle passengers but then we realized they had many more vehicles. Our drivers were great and very courteous. Thanks! We plan on doing this again for any future trips.
posted on 9/19/2016
posted on 9/13/2016
It was a nice way not to have to pay all the extra money for parking. On my return trip however the driver was late picking me up by 30 mins which was kinda hard on me seeing how I drove in from Arkansas.
posted on 9/9/2016
I arrived at the airport and called for the shuttle pick-up,30 minutes later no one had arrived. I tried to call the reception desk at the Wyndam, but nobody answered until my fifth call. I saw the shuttle and tried to wave him down, but he was not looking for me he had picked up a load of airline stewardesses. I called several more times and finally got through to the front desk and he showed up. I had waited in excess of an hour.
posted on 8/27/2016
posted on 8/22/2016
The lady at the Wyndham counter did not really understand the process, so I had to explain it to her. The shuttle was about to leave and I had to have the desk call and ask them to return. One of the ladies forgot there were two other passengers.
posted on 8/17/2016
Had to wait for 45 minutes for pickup at airport to back to parking lot
posted on 8/11/2016
Getting the shuttle to the airport was fine. Returning I contacted the hotel when I arrived in baggage claim. The person indicated she'd have to call the driver. Thirty minutes later, I called again - no shuttle. After 45 minutes the driver arrived and we waited another 20 minutes for an airline crew. The driver indicated he'd been called about 10 minutes prior to arrival.
I won't be using this service again. The hotel is about 10 - 12 minutes from the airport.
posted on 8/4/2016
I had a real nice experience. Did not had to wait long for the shuttle. I would recommend it to all my friends
posted on 8/1/2016
Would definitely use them again
posted on 7/18/2016
posted on 6/25/2016
The shuttle to the airport was great. The shuttle back was not. We waited near an hour for the shuttle to pick us up to take us back to our car.
posted on 6/20/2016
The driver left us at the airport longafter all other passengers had already departed. He couldn't wait for us I guess. Actually we are still waiting. And waiting.
posted on 5/8/2016
The service was convenient and timely, but I wish the hotel would alert customers of specific times that the shuttle runs to the airport because it isn't consistent. This will help for those traveling from out of town.
posted on 4/30/2016
Hotel was easy to find but not as close to airport as we thought. Had to wait on shuttle 25min.then another 8-10 to airport.Allow enough time for any possible delays. Upon our return we had to call 3 times before phone was answered and we were told it would be 20 min.to pickup but driver actually arrived before our luggage came out. Picked up right outside terminal. Drivers were both friendly & curteous. Shuttle step gives when stepped on & can throw u off balance, needs repaired. Great value!
posted on 4/11/2016
Great price and prompt shuttle service. I will be using this service again.
posted on 1/27/2016
As advertised. The staff was extremely friendly, courteous, polite, & helpful. The drive to/from the airport took a little longer than I would have liked but it was as described online so I don't want to make it sound like I can't say I didn't know it would take that long. Staff responded quickly to my pickup call & took me immediately upon my arrival. It was not clear where to park when I arrived. Instructions on where to park in the initial email would have been helpful.