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Comfort Inn & Suites Dulles Airport

Hours of Operation: Open 24 hrs
Shuttle Info: 5am-11pm * See More Info
Parking Lot Type: Uncovered
Parking Service: Self
4.03 out of 5 stars   (based on 116 reviews)
(review this lot)

Located 2.5 mi. from the Washington Dulles Airport

Located near Sully Rd and Old Ox Rd just 1 mile from Washington Dulles Airport. Our Complimentary shuttle hours of operation are from 5am-11pm. From 5am-11am it runs every 30 minutes on the hour and the half hour. From 11am-11pm it runs at the top of each hour. For your return shuttle we are just a phone call away. You must book your reservation online and show up with your confirmation. Address and Driving Directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Comfort Inn & Suites Dulles Airport Reviews
   Brenda, O   posted on 12/6/2015

Shuttle service good going to airport, but shuttle telephone number for pick up was not working. Telephone appeared to be ringing, but it was not ringing at the hotel. This, I am sure, would not be an every day occurrance. Had to take taxi back to hotel. Seat belts in shuttle did not work.

   Donald, T   posted on 11/15/2015

We had a problem finding the ground pickup. Once we did, the driver was there and he was very courteous..

   marilyn, c   posted on 8/14/2015

Both trips, the seat belt was broken. We moved seats to find one working. On return trip, the driver ignored detour sign, ignored police officer in car, rode over the curb to get on ramp to drive the normal route. Police officer caught up and told him he had to back down the ramp. Quite a confrontation. Driver could not back up safely, almost hit the guardrail twice. Our safety was definitely jeopardized. Once asphalt grinder was able to move, concerned worker let us go forward.

   Robert, S   posted on 1/12/2015

Driver was at the airport within 5 minutes of my calling for pick-up, very courteous. I have used this service many times and plan on to continue to use them as they meet all my needs for gettig into and out of Dulles Airport.

   Ray, S   posted on 12/18/2014

Shuttle to the airport left every hour on the hour, so we had to get there a EXTRA 30 minutes early to have enough time at the airport.

   Rymma, L   posted on 11/21/2014

   Lynn, S   posted on 11/15/2014

I didn't put a rating for the first two questions because it varied. The shuttle to the airport was prompt and courteous. The return was a bit of a different story. The young lady at the hotel only told us to "go to 2H". Honestly, I thought she was referring to the hotel, go to 2H at the hotel to get the shuttle to the airport. The next morning when I was looking for 2H, I discovered it was at the airport for the return to hotel. She never instructed me to call to request a pick-up.

   Robert, S   posted on 10/6/2014

I have used this service many times and it has always been very satisfactory, cost effective and friendly staff.

   Tabra , L   posted on 9/13/2014

This is one of my favorite "before early flight" hotels. Now it is my favorite "park and go to airport" hotel/lot. The people are wonderful and I will be parking here again in the future.

   Richard, R   posted on 9/8/2014

   Jeff, N   posted on 8/26/2014

Van sent to pick up at airport was 15 minutes later than we we told. A call to notify me would have been nice. Also, NO AIR CONDITIONING in van and van was not clean

   Robert, S   posted on 8/24/2014

I have used this service many times and find it very convenient, staff are always courteous and professional

   K, S   posted on 7/27/2014

Everything went smoothly and it was a good experince.

   Paige, G   posted on 7/17/2014

   Richard, R   posted on 6/19/2014

Driver needs to be more friendly & courteous

   Sid, H   posted on 6/3/2014

Excellent service. Will use again the next time I fly out of Dulles.

   vince, m   posted on 5/19/2014

   John, F   posted on 5/18/2014

Close enough to airport to not worry about being late. Driver very helpful and prompt. Would recommend to anyone wanting ease and confidence in parking vehicle for any length of time. Will use again when needed.

   Gary, W   posted on 4/13/2014

This is our second experience with parking at Comfort Inn Sterling. On both occasions the service at the counter was good as was the shuttle to the airport. On both occasions the pickup service at the airport was poor. 65 minutes today and only after a 2nd call after 45 minutes had passed. The coordination needs work. Thanks for the opportunity to vent. I will continue to use your service but not from this location.

   Doyle, M   posted on 4/4/2014

   Ruslan, L   posted on 3/5/2014

Good job

   Swarna, B   posted on 1/13/2014

   Victor, P   posted on 1/12/2014

Thanks for the parking while I was outside of the country. I will refer your services to other people

   John, S   posted on 1/11/2014

Thank you so much for the opportunity to park at Comfort Inn; we sure were grateful not having to deal with the hassle of airport parking!!!! Your service was much appreciated!!!!

   Robert, S   posted on 1/10/2014

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