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Hilton Westchester - Self

Hours of Operation: 24 hours
Shuttle Info: 4:45am-12.45am
Parking Lot Type: Uncovered
Parking Service: Self
4.31 out of 5 stars   (based on 1071 reviews)
(review this lot)

Located 6.2 mi. from the White Plains-Westchester Airport

Hilton Westchester is the only hotel that allows you to park without staying for a night in the hotel. Free shuttle service is included to and from HPN - Westchester County airport. Shuttles run 4:45AM-12:45M. Shuttles will run on the :15 and :45 of the hour to the airport and pickup from the airport at approximately the :00 and :30 of the hour. Shuttles are based on availability. Hilton staff will help you with luggage, and keep your car safe and clean while you are away. You must book online in order to take advantage of this internet-only special parking rate. Address and directions provided on confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Hilton Westchester - Self Reviews
   Linda, L   posted on 1/16/2017

Quick, efficient, and affordable...I was delighted.

   Lucille, P   posted on 1/16/2017

My only complaint is when I got back and called to see where and when the shuttle was coming, no one answered the phone! It took 10 minutes and I had to call reservations to speak to someone to put me through. It was at night, cold and unnerving for me traveling alone.

   Essa, B   posted on 1/15/2017

   Vincent , B   posted on 1/10/2017

took too long for shuttle to come. Had to call a couple of times.

   Jan, R   posted on 1/8/2017

My attendants were terrific and courteous! The return trip was at the end of a snow storm and he even offered to assist me with cleaning off my car. I would recommend your services. Thank you

   Robert, M   posted on 1/8/2017

Your driver was exceptional

   alan, n   posted on 1/5/2017

Your request for a review has arrived BEFORE the shuttle it is now 45 minutes since I called the hotel and the shuttle isn't here yet. Absolutley horrible service. Not what I expected. I shoukd recive a refund it past midnight with small kids sitting in an empty airport

   Elaine, J   posted on 1/5/2017

Convenient location. Affordable rates. Shuttle bus old, rickity and smelly

   Tim, B   posted on 1/5/2017

There was a slight delay in the shuttle to the airport (which was scheduled at 15 and 45 minutes after the hour). However the valet attendant was very attentive to this and arranged for a different shuttle to take me to the airport.

   Kris, K   posted on 1/5/2017

Unaware of shuttle schedule from lot to airport. Missed shuttle by 2 minutes apparently and had to get a taxi to get to the airport in time for flight. Savings of parking here were cut in half. And pick up late night at airport was stressful. Had to call hotel and then almost left at airport when other customers were picked up and driver may have assumed they were the only to be picked up. But driver was beyond courteous and helpful.

   sherry, J   posted on 1/5/2017

We had a hassle- free parking experience here during December holidays. We felt very comfortable parking our car in a safe area & being able to hold on to our keys. It was also a wonderful price especially after continuously being gouged at LGA. Please keep up the excellent service, Global. Your excellent service is much appreciated during these stressful travel times.

   Joseph , D   posted on 1/5/2017

   Julia, R   posted on 1/5/2017

Very pleased with service. The departure day was not too smooth because the shuttle didn't show up. The roads were pretty bad and we understood that. The hotel personal called a taxi and we got to the airport in time. On the return pickup we didn't realize that we were supposed to be outside so when we saw the shuttle go by we called and the driver turned around and picked us up. We apologized to the other travelers but were very happy with the professional attitude of the driver. Thanks

   Brooke, M   posted on 1/3/2017

   S, M   posted on 1/2/2017

   F, R   posted on 1/1/2017

Parking was easy, no issues. Shuttle was in time getting to the airport from the hotel. Coming from the airport to hotel was a bit of a wait.. Called at 11:45 on and was picked up approximately 12:15 am. Was not happy about the long wait but the service itself was good

   kurt, d   posted on 12/30/2016

great service

   Denise, M   posted on 12/29/2016

Will use again

   Eileen, S   posted on 12/28/2016

I had two different attendants. The morning attendant didn't make effort to assist me with my baggage. The night attendant was very helpful. He got helped me with baggage and dropped me off right next to my car.

   Lynne, M   posted on 12/26/2016

   A, O   posted on 12/25/2016

A bit of a shuttle ride to get to the airport--10 mins at least. Shuttle driver was very nice. Shuttle leaves promptly at its scheduled times. Runs twice per hour. I didn't get picked up by the shuttle at the airport so I can't comment on that part of the trip

   Ata, N   posted on 12/24/2016

The shuttle didn't show up on Saturday morning going to the airport .. everything els was good

   Brian, M   posted on 12/20/2016

Would have been a 5 star review if not for the front desk staff giving inadequate instructions as to where to wait for the shuttle. We missed the shuttle because we were standing "outside the airport" as instructed! I asked where to stand, during my 2 phone calls, as was just told "outside the airport". May I suggest to the staff answering the phone: Tell people to stand at the bus stop or the center island! This would solve all the confusion. Very simple. Not the fault of the great drivers.

   Joseph , M   posted on 12/20/2016

   Janice, T   posted on 12/19/2016

I will continue to use this service. Everyone is extremely helpful to this 83 year old traveler.

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