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Holiday Inn Express Grapevine DFW

Hours of Operation: Open 5am-12am
Shuttle Info: 5am-12am Every 30min.*
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.1 out of 5 stars   (based on 992 reviews)
(review this lot)

Located 1.5 mi. from the Dallas Fort Worth Airport

Located right off Rt. 114 (John Carpenter Fwy) on the west side of DFW in Grapevine 5 minutes from Dallas Ft. Worth airport. Free shuttle services is included with your paid parking reservation for up to 2 shuttle passengers ONLY. *Additional shuttle passengers will be charged $5.00/person plus tax. If you have a large group, please drop additional passengers off at the airport before parking at the the hotel in order to avoid additional fees. Our shuttle runs from 5:00AM-12:00AM every 30 minutes on the hour and half-hour. Breakfast is available inside the hotel lobby for $6.00 per person. You MUST present your printed confirmation upon arrival. NO PETS allowed in the hotel or on the shuttle. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

Service
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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express Grapevine DFW Reviews
   Lewis, R   posted on 12/6/2016

They do not run the shuttle at their posted scheduled times. I was extremely late to the airport on the way out as a result, and then they made me wait for over 1 hour to be picked up upon my return. I use GAP often and will avoid this property from now on.

   Arvin, S   posted on 11/29/2016

Need better directions to the parking lot. Since I now know where it is, It will be easy to find but I had to search since the address was not apparent from the street.

   Cindy, L   posted on 11/28/2016

My daughter called before they left DTW bc they were leaving late. She indicated to me that the hotel operator who answered the phone was kinda rude and said,if they didn't get there, they would have to find a cab back. This made her nervous as this was her first time using this service. I was was told when making the reservations for her times they were approximate. So I figured there would be no issues and the reservation says shuttle service until 12:00 a.m. She did say the driver was nice.

   Steven, B   posted on 11/28/2016

Going to the airport was fine. Being picked up an eight person van was sent for nine people. I will use the service in the future.

   Mattie, S   posted on 11/18/2016

Shuttle was clean and prompt. Called as soon as I got off my flight and they were waiting when I arrived at there designated area. Excellent front desk customer service as well!

   Michael, M   posted on 11/15/2016

   Shirley, J   posted on 11/15/2016

   George, A   posted on 11/15/2016

I was very pleased, and will definitely use Global Airport Parking in the future.

   Toby, W   posted on 11/12/2016

On my return the shuttle driver drove past me, which I understand can happen. However, instead of driving back through a second time or calling me, he simply drove back to the hotel. Now, why make a 30 minute drive to pickup and not make more of an effort to find me? I ended up taking a cab to the facility because no one had a phone to call him and the only way to contact him was to wait on him getting back then turn around and try to find me again. Plus, we saw him drive by and not slow down.

   STEPHEN, D   posted on 11/10/2016

Very easy process from start to finish. It was greatly appreciated that my truck was safe in your lot for a week. Your employees were excellent and did a great job getting us from point A to point B quickly. Would recommend to anyone.

   Eric, F   posted on 11/9/2016

   Daniel, H   posted on 11/8/2016

Shuttle service on the 1/2 hour means you wait 45 minutes. Because I called at 9:10 pm instead of 8:59 pm we couldn't get the 9:00 shuttle. Had to wait for the 9:30 pm shuttle that didn't arrive until 9:50 pm. The wait is not worth the few dollars saved. This has been my experience the last two times I've used the HIE Grapevine. I won't be using them again.

   Rahul, B   posted on 11/8/2016

   Thomas, C   posted on 11/7/2016

Great shuttle drivers, prompt & on time

   Mark, S   posted on 11/1/2016

The shuttle was prompt when leaving hotel to go to airport. The shuttle took 40+ minutes to pick us up at the airport.

   Janna, B   posted on 11/1/2016

Easy, affordable, and courteous thanks

   Gene, D   posted on 10/31/2016

Good Service. Great people,

   Mallory, S   posted on 10/27/2016

   Matt, S   posted on 10/24/2016

   Yoobin, K   posted on 10/24/2016

   Jessica, J   posted on 10/24/2016

Shuttle was good on the way to airport but I waited over an hour for it at the airport and he didn't apologize for being late

   Jim, T   posted on 10/24/2016

   Vanessa , B   posted on 10/21/2016

   Gladys, R   posted on 10/20/2016

Pleased with the service and the place, it was difficult to find the hotel but once there it was a good experience !

   Scott, P   posted on 10/19/2016

The front desk girl upon my return to DFW asked where I was what gate etc...I don't know DFW airport. She needed to ask me and help me more clearly get her the correct info. I got missed because I just read what gate I saw. So I waited over an hour for my ride back.

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