Larry , L
posted on 11/30/2015
posted on 11/15/2015
I was impressed with the fact that my vehicle was sitting there running and waiting for me just to put my bags in the back seat. After a long trip from the west coast, that was a great thing to see when you just want to get home to relax. I will use this service for every time we travel.
posted on 11/10/2015
Yes, I will definitely use your service in the future. However, there are a couple of suggestions for you to make it even better. The directions on your website are incorrect for people coming from Alico Road. However the map is correct. The windows in my car when I picked it up were covered with moisture and I couldn't see out the back or side windows which made driving home difficult.
posted on 10/18/2015
Very pleased as this is the best of parking services I have known
posted on 10/12/2015
posted on 8/25/2015
They lost my car.. It wasn't ready when I arrived back to the parking area. It turns out they missed tagged my car. They did refund my money ASAP with no problem. I still will use you again.
posted on 8/4/2015
posted on 7/21/2015
Very pleased and wonder why I didn't use your facilities more.
posted on 7/6/2015
Great service and pricing. I would highly recommend this parking service.
Rossman Realty Group
posted on 6/22/2015
Everything is great. Very happy
posted on 5/24/2015
I didn't see any signs for directions to the lot from I-75, it could be that I turned at the new airport exit from I-75. I went past the turn all the way to other side of airport. An airport employee gave me directions to Rader Court. I got to the lot in time, everyone that I had contact with were great. The directions on return to be picked said to go past elevator in parking garage turn left ( should also include to walk to farside of garage, take steps on left down to walk to pickup area.)
posted on 5/20/2015
posted on 4/27/2015
We love it!!
posted on 4/27/2015
If I had one wish it would be the airport authority would let you pick up passengers right at the arrivals instead of having to trek to a bus stop. Otherwise excellent service.
posted on 4/20/2015
Did everything it said on the tin!
posted on 1/23/2015
My concern was that the directions to the pick up weren't complete.l.There was no mention to keep walking all the way to the end. I just make the shuttle. It would also be helpful if the driver had a list of names of those who called for a pickup so he knew he had everyone.
I used Brady previously for my initial pickup and their driver had a list of everyone who'd called the dispatcher. He was missing one couple so went back to find them saving them 20 minutes for the next shuttle.
Sharon , B
posted on 1/21/2015
Will use this service again!
posted on 1/19/2015
We arrived on a 5 a.m. flight home and we're a little dissapointed that the shuttle stop was such a long walk and took a good 15 minutes to get picked up, but liked the valet aspect of the lot.
posted on 1/15/2015
On return had to call twice for shuttle rep I spoke to each time said shuttle was on the way. When I called second time and complained he was indifferent. Shuttle driver on pick up was extremely courteous and helpful
posted on 1/14/2015
posted on 1/13/2015
Everything went wonderful except that we had a problem starting the car. Everyone was so helpful and immediately gave us a jump to start the car so that we could be on our way home. Thank you very much! We will certainly recommend your service and use your company in the future.
posted on 1/12/2015
Parking was fine but I booked an extra service of a wash and inside clean which was less than satisfactory...smeared wax on my car and windshield had a hell of a time trying to see last night when I picked up the car...called your facility and got zero satisfaction...not even a call back like I was promised...will never use you parking again and will post a note on the net about the runaround I received...not a good experience.
posted on 1/7/2015
posted on 1/6/2015
Walking with bags from US Air to the shuttle area an what seemed like a long wait when there was a bit much for me, but other than that it was excellent.
posted on 1/6/2015
it was very busy and it took phone calls to get a shuttle to pick us up. very apologetic and courteous.