posted on 1/13/2017
We are not happy with this services, and the reason why, first we have to wait around 15-20 minutes when we arrived for someone can open the office, even thu i mentioned in my requested my arriving time,and take me to the airport in my car that is super unprofessional. The gentle that take us to the airport was super nice but I travel around 6-7 times a year, I always left my car in this places, and never have this experience, the pick up was not fast, but I can understand, need to improve serv.
posted on 1/8/2017
My family and I arrived back to Miami airport and I called the person to pick us up from East Coast Rentals but he didn't answer. I text him and he still didn't respond back to me. I decided to take a taxi over to get my car around 9:30pm that night and when I got there the place was closed. There was supposed to be someone there til 12 midnight for I to pickup my car but no one was there. Talked to the owner the next day and he lied to me saying there was someone there til 11pm waiting fuck him
posted on 12/26/2016
East Coast was advertised as self-park, but that is not actually the case. We had to leave the keys to our vehicle and have no idea where it was actually parked. The location is overcrowded with cars and is very difficult to find. The attendants were pleasant, but had a difficult time understanding English, for the most part.
The shuttle picked us up in about 10-15 minutes after we called. Our car was ready and out front when we arrived back at the facility.
posted on 12/22/2016
At the time of booking was the most affordable by far and because I trust in Global Airport parking I did not even bother in Google Earth the facility, do any reviews etc.. and will not even bother due to time to go over to many details, besides NOTHING happen to my car and the people working there were nice. I just did not like to leave my car literally on the street. At least the day I got there Thanksgiving. They were so overbooked that my car was in front of garage door for over 20 days.
posted on 10/12/2016
posted on 10/23/2015
The directions to East Coast were poor. They should have stated clearly to merge onto the road leading to your facility (Bueano Vista?). We didn't and ended up at the Airport rental car center. A quick phone call to East Coast resolved the problem.
posted on 10/12/2015
Dropped me off on time, picked me up at MIA on time...Very good service
posted on 5/1/2014
People at east coast were very nice and quick to serve our needs. We were very satisfied with the people and the service we received.
posted on 3/2/2014
Very nice peoples...
Lillian , S
posted on 6/4/2013
Definitely convenient and the driver was prompt and courteous I would use them again!
posted on 4/29/2013