posted on 1/13/2017
I texted ahead, but got message that they could not find my ticket!!!??? I had to call, and was told my car would be ready, but told them I had to wait for next shuttle. Once I arrived, still had to wait for shuttle. I figured after over 1hr, they could have gotten my vehicle ready when the shuttle driver left to pick me up.
Judith , W
posted on 1/9/2017
Literally excellent as usual. I'm a 'frequent parker' and satisfied customer!
posted on 12/26/2016
Perfect as usual. Everyone and everything is great at the Newport Hyatt Regency !
posted on 12/1/2016
I love this facility and use it all the time.
posted on 9/4/2016
Some confusion arose when the shuttle drove past me 20 minutes early. I called concerned and was reassured it would come right back for me and 20 min. later it did.When I was picked up at the usual time and arrived at the hotel I discovered it was sent on request to pick up a hotel guest. I would have loved to have gotten on the earlier p/u. I'm not sure what the mechanics of having that happen would have been.
I use them a lot and even though that was frustrating I highly recommend them.
posted on 8/15/2016
Use this location all the time and it's wonderful. So - Thanks guys!
posted on 8/14/2016
posted on 8/1/2016
love parking here. have used them before and will use it again!
posted on 7/11/2016
1 shuttle an hour? Not going there again. It's was too far too the airport.
posted on 7/11/2016
I've parked with them before and the experience is always great.
posted on 5/23/2016
Great! Easy to find in addition to being a nice place it was secure. The shuttle van was very nice and the driver was informative and kindAll was good.
posted on 5/9/2016
Too far from the airport. Hotel shuttle runs once an hour. Had to take a taxi. Cost $20 each way.
posted on 3/12/2016
Exactly as promised. Love this service.
posted on 1/9/2016
We were disappointed to learn that the shuttle left the lot only on the hour and not more frequently.
posted on 12/3/2015
posted on 6/21/2015
Too far and one shuttle per hour. LONG wait time,
posted on 5/26/2015
Perfect location perfect service every time.
posted on 5/19/2015
posted on 5/5/2015
Above and beyond! Thank you!
posted on 5/3/2015
posted on 1/9/2015
The folks at the Hyatt Regency treated me as if I were a guest and not someone leaving a vehicle. Their service and their staff were great
posted on 1/7/2015
Every staff member including employees that worked in the hotel were so friendly and courteous considering it was so early in the morning. I would highly recommend this agency. I had no problems getting to the airport on time.
posted on 1/5/2015
Hyatt Regency at Newport Beach was EXCELLENT! Service went above and beyond and I would definitely use this parking option again. Thanks!
Gilbert , F
posted on 1/4/2015
Telling everyone about this. Inexpensive and safe to use! Helps to give piece of mind while traveling.
posted on 1/3/2015
The attendants were good, and upon arrival the shuttle took 10 min but when I landed and called, I was informed the shuttle only picks up once an hour and that I had just missed it, I was never told this and will never park here again, I had to take a taxi to my car which cost as much as parking it for the 3 days. When I had got my car back there was bird droppings all over it and I had just washed it. It would be helpful to know this prior to booking, should not be in the fine print if it is.