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DoubleTree by Hilton RDU

Hours of Operation: 24 hours
Shuttle Info: 4:30am-1am Every 30min.
Parking Lot Type: Uncovered
Parking Service: Self Parking
4.57 out of 5 stars   (based on 513 reviews)
(review this lot)

Located 3.5 mi. from the Raleigh-Durham Airport

Located off I 40 at Page Rd. (exit 282) just a couple miles North of the airport. We provide safe and affordable airport parking with FREE shuttle service to and from the airport! Our shuttle runs 4:30 AM - 1:00 AM Every 30 minutes to the airport. Please be at the hotel 10 minutes prior to your departure. Upon arrival at airport, please call hotel for pickup AFTER you have retrieved your luggage and to get further instruction as to where to stand to catch the shuttle. (Zone depends on which airline you used.) Reservations must be made online in order to take advantage of this internet-only special parking rate. Address and driving directions will be provided on the confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
DoubleTree by Hilton RDU Reviews
   Kenya , S   posted on 1/18/2017

Departing from the hotel to the airport was great. Driver was polite and on time and lady at the front desk was courteous. On the return trip home, shuttle was not available. I had to call the hotel twice for a ride after waiting for nearly an hour. The front desk told me their driver called out and to hail a cab and they would pick up the tab however, no cabs came through. A driver did come eventually and he was apologetic for our wait and polite. Will give it another shot in the future.

   Mary, S   posted on 1/15/2017

We park here several times a year when we fly from RDU. Very courteous staff and drivers.

   joan, b   posted on 1/3/2017

   amanda, g   posted on 1/3/2017

We arrived at RDU at 7:09 and got our baggage around 7:20. Called the DoubleTree like the directions said, and the receptionist said the next shuttle was leaving at 8 (even though they were supposed to leave every 30 mins). We waited outside in the cold for 45 minutes before calling again, and the receptionist had forgotten to tell the driver to come and get us. Didnt get picked up til 9 and ended up waiting an hour and 40 minutes for a shuttle. Other than that, great resource to utilize.

   Brie, G   posted on 1/1/2017

Everyone was super friendly from the shuttle driver to the person answering the phone. Great service.

   Bob, D   posted on 12/31/2016

Very pleased with your service. This is the second time we've used your service. We have been really happy with everything but the difficulty we have finding the right turn off to your location. Otherwise 5 star service. And we love your cookies!

   AT, T   posted on 12/29/2016

The extra charges and taxes only appear at the point of booking without any clear reference on the website. This is unethical and misleading.

   Patricia, C   posted on 12/29/2016

Great! Very convenient and makes air travel easier.

   Terry, D   posted on 12/29/2016

Travis was so great with my elderly mom!

   Eric, S   posted on 12/27/2016

Great way to park

   Sondra, F   posted on 12/25/2016

Very convenient and great value 👍👍👍👍👍

   Mike, H   posted on 12/22/2016

I'll use this service in the future. It is much more reassuring than parking at the airport parking areas.

   Kennis, B   posted on 12/14/2016

Very good location

   Amy , P   posted on 12/12/2016

Good Afternoon, I went to the hotel to park my car. The hotel staff was extremely rude and they said the shuttle wouldn't be by for another hour. So I just left and parked my car at the airport. I didn't use this service that I prepaid for.

   Curtis, C   posted on 12/11/2016

   Joseph, S   posted on 12/7/2016

Only negative was a rather long wait for the pickup after our call.

   Vitra, N   posted on 12/6/2016

We were very happy with the services from Global from beginning to end. It made our trip a lot more pleasant than we expected. Thank you for your services!

   Ilsa, L   posted on 12/2/2016

   Richard, B   posted on 12/1/2016

   Becky, G   posted on 12/1/2016

We will park with you & at the Doubletree again.

   Cleophus, M   posted on 11/30/2016

   D, M   posted on 11/29/2016

Excellent experience. Will utilize this parking service anytime I am traveling more than a few days in order to cut cost.

   Patrick, L   posted on 11/29/2016

Great driver. Helpful and cool.

   Michael, H   posted on 11/28/2016

The address given was not recognized by my GPS so it took me almost 2 hours to find it. I did call the hotel and finally found out the address is not recognized by a gps so they gave me another address and I was able to get there from my location in 10 minutes. However, the location was great and I would use your parking web again. Mike

   Katie, D   posted on 11/27/2016

Waited a hour and a half for the shuttle pick up at the airport. Each time I called customer service I was told they would be arriving "shortly" which led to me standing out in the cold for 90 minutes. There was another couple using this service who experienced the same problem so I know it wasn't that we had somehow missed the shuttle despite standing at the curb the entire time.

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