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Renaissance Hotel STL

Hours of Operation: Open 24 hours
Shuttle Info: 24/7 Every 20 min.*
Parking Lot Type: Uncovered
Parking Service: Secure Gated Self
4.65 out of 5 stars   (based on 3406 reviews)
(review this lot)

Located 1 mi. from the Saint Louis Airport

Convenient parking located about 1 mile from Lambert St. Louis Airport. The Renaissance provides safe and affordable secure gated airport parking with complimentary shuttle service to and from the airport 24/7. Shuttles run every 20 minutes on the hour from 4:00am-12:00am, call the front desk for service from 12:00am-4:00am. You must reserve online in order to use this parking service. The hotel address and driving directions will be provided on your confirmation.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Renaissance Hotel STL Reviews
   Raphael, T   posted on 3/27/2017

The problem with the stay is all about the Shuttle. They had issues with drivers in both directions. To their credit, when a driver didn't show up on our outbound, the hotel paid to taxi us to the airport. Unfortunately, on the way back we waited over 40 minutes for a shuttle. The hotel had promised that the shuttle would be sent 5 minutes after the phone call but it took much longer. If we knew it would be 40 minutes we would have taken a cab back to the hotel.

   Darrell, W   posted on 3/27/2017

   R, L   posted on 3/27/2017

No issues with the experience. Shuttles not as frequent as car parking only lots but for the price the extra 20 minutes was well worth the savings.

   Laurie, K   posted on 3/27/2017

When I called for a pickup after retrieving my luggage, the operator said we would be picked up in 5-15 minutes. When 20 minutes went by I called again. This time the operator told me the driver was 3 minutes away from our pickup location at the airport. However the shuttle did not arrive for another 10 minutes making our total wait time 30 minutes.

   Kimberly, R   posted on 3/27/2017

   Gary, W   posted on 3/26/2017

Very simple to use and great courteous service. We will definitely do this the next time we fly.

   D, M   posted on 3/26/2017

   Mary , H   posted on 3/26/2017

   Robert, Y   posted on 3/26/2017

A great facility and service!

   Jan, L   posted on 3/25/2017

although the shuttle is advertised as 24 hours, the night time hotel staff seemed to understand it differently than the morning staff. Because we had a 5:45 international flight we came down at 3:30am. They offered to call a taxi for free but could not find one to fit our group. We had to wait until after 4:15 for the shuttle driver who was late for the normal 4am starting time.

   Elizabeth , M   posted on 3/25/2017

Over all it was an excellent experience and we will use it again! Easy to access, great shuttle service, and very convenient!

   Angie, F   posted on 3/25/2017

   J C, K   posted on 3/25/2017

It took 3 calls and 30 minutes to get picked up at airport. Left in the rain ... Will not use this location next time.

   Tom, M   posted on 3/24/2017

Great parking experience for the value

   Thomas, D   posted on 3/24/2017

   E, M   posted on 3/23/2017

As always the most reliable and pleasant experience. Have used for every trip since first learning of the service and have never had less than a terrific experience.

   Bob, L   posted on 3/23/2017

Return shuttle driver was the best we have ever had.

   Serena, A   posted on 3/23/2017

   Susan, D   posted on 3/22/2017

   Kay, C   posted on 3/22/2017

   William, B   posted on 3/22/2017

I paid in advance for my reservation from the 15th thru the 22nd of March. When I arrived at the lot I was told someone had knocked down the entry gates and exit. This was not fixed the entire time I was gone. Technically, I could have parked for free if I would have known this ahead of time. Just letting you know.

   Richard, C   posted on 3/21/2017

The guys who took us to the airport and brought us back, in addition to the guy outside of the hotel as we were leaving at the beginning of our trip, were very helpful, courteous and fun!

   Susan, S   posted on 3/21/2017

Will ddfinitely use this lot again. Everything was smooth and easy. Parking lot was well lit and felt safe.

   Justin, P   posted on 3/20/2017

   Toshi, T   posted on 3/20/2017

Shuttle from hotel to airport, I had to wait for more than 20 minutes, which was longer than regular operation, maybe because it was early morning? On my return from airport, timing of airport shuttle was very good, no waiting time at all.

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